Ontario woman 'shocked' when sunroof explodes in 2-month-old SUV
Meaghan Maloney of London, Ont. said she was driving on her way to work, along Highway 401, in her 2023 Nissan Rogue when the sunroof shattered without warning.
“When you hear an explosion like that, and you're not expecting it – it is quite shocking,” Maloney said. “It wasn't until I heard the wind, that I looked up to see the sunroof was gone."
Maloney bought the SUV new in December last year, and was shocked when the sunroof shattered about a month later. She thought the $1,400 repair would be paid for by Nissan, as the vehicle was almost brand new and under warranty.
"It should be repaired under at least the three-year warranty, but for some reason, the sunroof is not included," said Maloney.
Transport Canada says there have been 803 cases of sunroofs shattering since 2012. There have been almost 600 sunroofs that burst into pieces between 2016 and 2020.
The federal agency said, in most cases, sunroof breaks are caused by impact damage and not a manufacturer’s defect.
When CTV News Toronto asked Nissan about Maloney’s case, Didier Marsaud, Director of Corporate Communications with Nissan, said, “Nissan is committed to the safety and security of our customers and their passengers. We are not aware of any defects affecting the sunroof of the Nissan Rogue.”
“Our Customer Service team will be in touch with this customer in order to have their vehicle inspected by one of our technicians. We cannot comment on this case until this inspection is concluded, and in the meantime, we recommend this customer contact their insurance company.”
Maloney said she feels her sunroof should be repaired at no cost to her.
“Obviously, I cannot drive with my sunroof the way it is. We took it upon ourselves to duct tape the sunroof so that I was able to drive to work today," she said.
Following a review of Maloney’s case, Nissan said it decided to repair the sunroof as a goodwill gesture, and provide Maloney with a rental vehicle.
“I am astounded that they decided to help me and repair the sunroof. It’s such a relief,” said Maloney.
CTVNews.ca Top Stories
Cyclist issued fine for striking four-year-old girl crossing the street
A cyclist turned herself in and received a fine after striking a four-year-old girl who was crossing the street to catch a school bus.
Protest encampment cleared by Edmonton police early Saturday morning
A protest encampment set up on the University of Alberta campus was cleared early Saturday morning by Edmonton police.
'We have no judge for you': Man's assault charges dropped weeks before trial due to lack of judges in Toronto
A man who was accused of sexually and physically assaulting a woman had his charges dropped in April, just weeks before he was set to stand trial in Toronto, due to a lack of judges in the region.
Millions of Canadians have been exposed to potentially toxic chemicals, and they're not going anywhere
For decades, North Bay, Ontario's water supply has harboured chemicals associated with liver and developmental issues, cancer and complications with pregnancy. It's far from the only city with that problem.
Dutch contestant kicked out of Eurovision hours before tension-plagued song contest final
The Netherlands' contestant in the Eurovision Song Contest was dramatically expelled from competition hours before Saturday's final of the pan-continental pop competition, which has been rattled by protests over the participation of Israel.
opinion How to use your credit card as a powerful wealth-building tool
Irresponsibly using a credit card can land you in financial trouble, but personal finance columnist Christopher Liew says when used properly, it can be a powerful wealth-building tool that can help grow your credit profile and create new opportunities.
Out-of-control wildfire prompts evacuation alert for Fort McMurray, Saprae Creek Estates Friday night
An evacuation alert was issued for two Wood Buffalo communities Friday night, as crews battled an out-of-control wildfire near Fort McMurray.
Couple randomly attacked, 1 stabbed, by group of teens in Toronto, police say
A man has been transported to hospital after police say he was stabbed in a random attack carried out by a group of teens in Toronto on Friday night.
IN PHOTOS Northern lights dance across the night sky in southern Ont.
From London, to Mildmay, Collingwood and St. Thomas, here are some highlights of Friday night and Saturday morning's northern lights display.