Toronto woman's photo albums of deceased parents finally arrive after package was lost
A package containing the only photo albums of a Toronto woman’s deceased parents has finally arrived after the priceless delivery went missing in transit from South Africa.
Korir Maphosa told CTV News Toronto earlier this month the albums were in storage in her hometown, and sent to Canada by a relative through UPS.
- Download our app to get local alerts to your device
- Get the latest local updates right to your inbox
Maphosa said she kept a close eye on the tracking details of the package and after a few days she noticed it had stalled.
In a panic, the Toronto resident said she got in touch with UPS and asked about the status of her items. She said UPS customer service informed her the package was “probably lost.”
Maphosa said she felt “devastated” knowing the only photos of her late parents had all but disappeared, in an incident she said was akin to a “second death.”
UPS offered to compensate the relative who sent the package while the company investigated its whereabouts, Maphosa said.
She argued that UPS did not handle the situation with the care that it deserved.
However, in an email to CTV News Toronto on Tuesday, Maphosa said that UPS delivered the package late afternoon Monday—with a handwritten note apologizing for the inconvenience.
She said one of UPS’s hub managers came to deliver the package to her directly as well as a bouquet of flowers for the trouble.
With files from Sean Leathong
CTVNews.ca Top Stories
'A step forward': New screening criteria for sperm donors takes effect
Canadians looking to grow their families with the assistance of sperm or egg donations should soon have more options for donors as the federal health agency does away with longstanding restrictions criticized as discriminatory.
What is whooping cough and should Canadians be concerned as Europe declares outbreak?
There is currently a whooping cough epidemic in Europe, with 10 times as many cases compared to the previous two years. While an outbreak has not been declared nationwide in Canada, whooping cough is regularly detected in the country.
Ontario Provincial Police arrest 64 suspects in child sexual exploitation investigation
Ontario Provincial Police say 64 suspects are facing a combined 348 charges in connection with a series of child sexual exploitation investigations that spanned the province.
Case against ex-Mountie charged with helping China can go ahead in Quebec, judge says
A Quebec court judge has ruled that the case against a former RCMP officer charged with helping China conduct foreign interference can go ahead in the province.
Steve Albini, legendary producer for Nirvana, the Pixies and an alternative rock pioneer, dies at 61
Steve Albini, an alternative rock pioneer and legendary producer who shaped the musical landscape through his work with Nirvana, the Pixies, PJ Harvey and more, has died. He was 61.
U.S. presidential candidate RFK Jr. had a brain worm, has recovered, campaign says
Independent U.S. presidential candidate Robert F. Kennedy Jr. had a parasite in his head more than a decade ago, but has fully recovered, his campaign said, after the New York Times reported about the ailment.
Pfizer agrees to settle more than 10K lawsuits over Zantac cancer risk: Bloomberg News
Pfizer has agreed to settle more than 10,000 lawsuits about cancer risks related to the now discontinued heartburn drug Zantac, Bloomberg News reported on Wednesday, citing people familiar with the deal.
Ippei Mizuhara, ex-interpreter for baseball star Shohei Ohtani, pleads guilty in sports betting case
The former interpreter for Los Angeles Dodgers star Shohei Ohtani pleaded guilty to bank and tax fraud Wednesday in a sports betting case where prosecutors allege he stole US$16 million from the Japanese baseball player to pay off debts.
Watch fighter jet pilots pummel fake enemy ship off coast of Philippines
The United States and Philippines held annual joint-training drills just off the Southeast Asian nation’s western coast on Wednesday. Military forces sunk a 'mock' enemy warship – the BRP Lake Caliraya, which was a decommissioned tanker made in China.