Ontario woman 'shocked' when sunroof explodes in 2-month-old SUV
Meaghan Maloney of London, Ont. said she was driving on her way to work, along Highway 401, in her 2023 Nissan Rogue when the sunroof shattered without warning.
“When you hear an explosion like that, and you're not expecting it – it is quite shocking,” Maloney said. “It wasn't until I heard the wind, that I looked up to see the sunroof was gone."
Maloney bought the SUV new in December last year, and was shocked when the sunroof shattered about a month later. She thought the $1,400 repair would be paid for by Nissan, as the vehicle was almost brand new and under warranty.
"It should be repaired under at least the three-year warranty, but for some reason, the sunroof is not included," said Maloney.
Transport Canada says there have been 803 cases of sunroofs shattering since 2012. There have been almost 600 sunroofs that burst into pieces between 2016 and 2020.
The federal agency said, in most cases, sunroof breaks are caused by impact damage and not a manufacturer’s defect.
When CTV News Toronto asked Nissan about Maloney’s case, Didier Marsaud, Director of Corporate Communications with Nissan, said, “Nissan is committed to the safety and security of our customers and their passengers. We are not aware of any defects affecting the sunroof of the Nissan Rogue.”
“Our Customer Service team will be in touch with this customer in order to have their vehicle inspected by one of our technicians. We cannot comment on this case until this inspection is concluded, and in the meantime, we recommend this customer contact their insurance company.”
Maloney said she feels her sunroof should be repaired at no cost to her.
“Obviously, I cannot drive with my sunroof the way it is. We took it upon ourselves to duct tape the sunroof so that I was able to drive to work today," she said.
Following a review of Maloney’s case, Nissan said it decided to repair the sunroof as a goodwill gesture, and provide Maloney with a rental vehicle.
“I am astounded that they decided to help me and repair the sunroof. It’s such a relief,” said Maloney.
CTVNews.ca Top Stories
Canada's most wanted fugitive arrested in P.E.I. in connection with Toronto homicide
A suspect in a fatal shooting in Toronto’s east end last summer has been arrested in Charlottetown, just one week after he topped a list of Canada’s most wanted fugitives.
BREAKING Federal employees will be required to spend 3 days a week in the office
Starting in September, public servants in the core public administration will be required to work in the office a minimum of three days a week. The Treasury Board Secretariat says executives will need to be in the office four days per week.
Concerns about plexiglass prompt inspections at some Loblaws locations in Ottawa
Inspections are underway at more than one Loblaws location in Ottawa after complaints were filed about tall plexiglass barriers.
Plane overshoots runway at airport in St. John's, N.L., no injuries reported
Investigators from the Transportation Safety Board of Canada are headed to St. John's, N.L., after a plane overshot a runway at the city's airport this afternoon.
Poilievre unrepentant over calling Trudeau 'wacko' as his MPs say Speaker should resign
An unrepentant Pierre Poilievre returned to the House of Commons on Wednesday to pepper the prime minister about his drug decriminalization policies after being booted the day prior for refusing to take back calling Justin Trudeau 'wacko' over his approach to the issue.
Five human skeletons, missing hands and feet, found outside house of Nazi leader Hermann Göring
Archeologists have unearthed the skeletons of five people, missing their hands and feet, at a former Nazi military base in Poland.
Toddler of Phoenix first responder dies after bounce house goes airborne
A two-year-old child died after a strong gust of wind sent the bounce house he was in airborne and into a neighbouring lot in central Arizona, the Pinal County Sheriff's Office said.
NDP Leader Jagmeet Singh confirms his party will support the Liberals' federal budget
NDP Leader Jagmeet Singh says his party will support the federal budget, ending any speculation that the party could pull out of its deal with the minority Liberal government.
Dental care program accepting claims for 1 million seniors
Citizens' Services Minister Terry Beech says 1,200 seniors have already visited a dentist and had their claims processed by the federal government's new dental care plan.