Ontario government asks for patience after COVID-19 vaccine certificate QR code site crashes
Some 215,000 Ontarians successfully downloaded their COVID-19 vaccine certificate QR code Monday morning and they should consider themselves lucky.
The Ministry of Health told CTV News Toronto that a technical issue caused the site to crash for "a few users" hoping to access the new document on launch day.
“We are currently experiencing high volumes of downloads and a few users have experienced a brief technical issue,” a spokesperson for the ministry said in an email.
The enhanced system, which provides scannable documents to allow for faster entry into settings that require proof of vaccination, officially goes into effect on Friday and some users were able to download their codes last week.
Residents born between January and April got first dibs to access the enhanced vaccination certificate through the province's COVID-19 website on Friday, followed by other cohorts that got access over the weekend and provincewide access today.
Of the “few” users affected by the glitch, some said they were greeted with an error message after entering their health card data.
As of Monday, the Ministry of Health (MOH) said that 215,000 residents had downloaded their code today, including the 2.4 million receipts that have been downloaded over all.
It is unclear how many of the remaining 8.4 million fully vaccinated Ontarians were affected by the crash.
In light of the technical issue -- which the MOH originally said had been resolved earlier in the day – the province is asking people to be patient as they look to access the document which will allow them entry into most non-essential settings like gyms, theatres, and restaurant dining rooms.
“It’s exciting that so many Ontarians are eager to download their enhanced vaccine receipt with official QR code,” the province added.
It’s worth noting that residents who are fully vaccinated can continue to use the receipts they were issued when the system first went into effect on Sept. 22. if they can’t access their QR code. Businesses that require proof of vaccination must accept that previous iteration of the vaccine certificate, although it can no longer be accessed through the province’s online portal.
You can download your COVID-19 vaccine certificate QR code here.
CTVNews.ca Top Stories
An El Nino-less summer is coming. Here's what that could mean for Canada
As Canadians brace themselves for summer temperatures, forecasters say a weakening El Nino cycle doesn’t mean relief from the heat.
Stamp prices rise for the third time in five years amid financial woes for Canada Post
Canada Post is increasing stamp prices for the third time since 2019, a move the Crown corporation says is a "reality" of its sales-based revenue structure.
NDP calls out Conservatives for effort to squash pharmacare legislation
The federal New Democrats are calling out Conservative Leader Pierre Poilievre and his party for trying to block the bill that could pave the way for millions of Canadians to access birth control and diabetes coverage.
Winnipeg man admits to killing four women, claims he's not criminally responsible
Defence lawyers of Jeremy Skibicki have admitted in court the accused killed four Indigenous women, but argues he is not criminally responsible for the deaths by way of mental disorder – this latest development has triggered a judge-alone trial rather than a jury trial.
Mediterranean staple may lower your risk of death from dementia, study finds
A daily spoonful of olive oil could lower your risk of dying from dementia, according to a new study by Harvard scientists.
Ontario MPP asked again to leave Ontario legislature over keffiyeh, Speaker loosens ban
An Ontario MPP was asked again to leave the Ontario legislature on Monday for wearing a keffiyeh, a garment that was banned by the Speaker last month due to its political symbolism.
WATCH Avian flu: Risk to humans grows as outbreaks spread, warns expert
H5N1 or avian flu is decimating wildlife around the world and is now spreading among cattle in the United States, sparking concerns about 'pandemic potential' for humans. Now a health expert is urging Canada to scale up surveillance north of the border.
Trudeau Liberals to unveil new bill Monday aimed at countering foreign interference
Democratic Institutions Minister Dominic LeBlanc will be tabling legislation on Monday aimed at countering foreign interference in Canada. Federal officials have scheduled a technical briefing on the incoming bill for Monday afternoon.
Human remains were found at a former Hitler base, but decay prevents determining the cause of death
Polish prosecutors have discontinued an investigation into human skeletons found at a site where German dictator Adolf Hitler and other Nazi leaders spent time during the Second World War because the advanced state of decay made it impossible to determine the cause of death, a spokesman said Monday.