Ontario Energy Board warns of scammers impersonating its employees
Door-to-door sales have been banned in Ontario since March 2018, but that’s not stopping aggressive sales staff from pitching expensive long-term rental contracts for items like furnaces and air conditioners.
The Ontario Energy Board (OEB) says these scammers are now impersonating its employees.
“We know there are some bad actors out there who are using our logos to either impersonate us or try to lend credibility to their scams," Harneet Panesar, Chief Operating Officer with OEB, told CTV News Toronto.
According to Panesar, scammers are pretending to be with the OEB and are offering free government rebates that don't exist.
The pitch could either come as a phone call or a knock on the door from someone claiming you're eligible for rebates.
The OEB does not go door-to-door and does not offer rebates. Once inside, the scammer will try to get the homeowner to sign long-term rental agreements for furnaces, air conditioners, air filtration systems, water heaters, water filters, water softeners, or insulation.
"If someone knocks on your door asking for a home visit or inspection, just say no, and we know in some of these interactions they can get quite aggressive. So, if that happens, call the police," Panesar said.
OEB said scammers are also sending text messages with links promising funds, making threats of disconnecting power and seeking a large payment.
Scammers are also impersonating utility companies. Alectra Utilities tells CTV News Toronto some of its customers have lost money to the disconnection scam.
"Scammers will call our customers pretending to be us and threaten immediate disconnection of power. Alectra Utilities does not do this. We don't disconnect same day and we will always give you enough time to call us directly to try and work things out,” Ashley Trachef of Alectra Utilities said.
If you get a call from anyone claiming to be with a utility company, hang up and call your provider directly at its customer service number.
CTVNews.ca Top Stories
B.C. tenants evicted for landlord's use after refusing large rent increase to take over neighbouring suite
Ashley Dickey and her mother rented part of the same Coquitlam duplex in three different decades under three different landlords.
MPP Sarah Jama asked to leave Ontario legislature for wearing keffiyeh
MPP Sarah Jama was asked to leave the Legislative Assembly of Ontario by House Speaker Ted Arnott on Thursday for wearing a keffiyeh, a garment which has been banned at Queen’s Park.
Mountain guide dies after falling into a crevasse in Banff National Park
A man who fell into a crevasse while leading a backcountry ski group deep in the Canadian Rockies has died.
Body of Quebec man who died in Cuba found in Russia, family confirms
A Montreal-area family confirmed to CTV News that the body of their loved one who died while on vacation in Cuba is being repatriated to Canada after it was mistakenly sent to Russia.
Expert warns of food consumption habits amid rising prices
A new survey by Dalhousie University's Agri-Food Analytics Lab asked Canadians about their food consumption habits amid rising prices.
Saskatchewan isn't remitting the carbon tax on home heating. Why isn't my province following suit?
After Prime Minister Justin Trudeau said the federal government would still send Canada Carbon Rebate cheques to Saskatchewan residents, despite Saskatchewan Premier Scott Moe's decision to stop collecting the carbon tax on natural gas or home heating, questions were raised about whether other provinces would follow suit. CTV News reached out across the country and here's what we found out.
Montreal actress calls Weinstein ruling 'discouraging' but not surprising
A Montreal actress, who has previously detailed incidents she had with disgraced Hollywood producer Harvey Weinstein, says a New York Court of Appeals decision overturning his 2020 rape conviction is 'discouraging' but not surprising.
Charlie Woods, son of Tiger, shoots 81 in U.S. Open qualifier
Charlie Woods failed to advance in a U.S. Open local qualifying event Thursday, shooting a 9-over 81 at Legacy Golf & Tennis Club.
RCMP officers had no legal authority to enter man's home, make arrest: B.C. court
A B.C. man has been found not guilty of assaulting two RCMP officers – with the court finding he was resisting an "unlawful entry and arrest" in his home before he was tasered, taken down and hauled away in handcuffs.