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  Pat Foran Consumer Alert Videojournalist, CTV News Toronto

  @PatForanCTVNews Contact

Consumer Alert

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  Dentist overcharged more than $5K for ice cream gets reimbursed by bank

  A dentist from Winnipeg has been reimbursed by his bank after he was charged more than $5,000 for two servings of ice cream in Costa Rica. 2

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  Dentist charged more than $5,000 for ice cream while on vacation

  A dentist from Winnipeg who traveled to Costa Rica with his wife and daughter last month says he was shocked at how much he was charged for two servings of ice cream. 2

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  Ontario man charged more than $10,000 for vacation souvenirs worth $70

  A Hamilton, Ont. family decided to spend their New Year’s holiday in Ocho Rios, Jamaica and said they had a wonderful vacation—until they got home and checked their Visa bill. 1

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  Microsoft urges users to upgrade to Windows 10

  Ten years after Microsoft launched Windows 7 the technology company announced it will no longer support it and urged its users to upgrade to Windows 10. 1

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  Man frustrated at additional Nexus card renewal fees after using third-party representative

  A Mississauga man said he was surprised to learn the additional fees he paid to renew Nexus cards for himself and his wife could have been avoided if he had not used a third-party representative. 1

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  Student scammed $8,000 won't be reimbursed because she used phone number digits as PIN

  A Toronto student says her bank is refusing to reimburse the thousands of dollars stolen from her debit card’s overdraft account because her PIN was the last four digits of her phone number. 1

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  Toronto man finds out he has Canada Savings Bond almost 20 years old

  Robbie Shifman of Toronto says as a young boy his grandparents would buy him Canada Savings Bonds as gifts. He cashed in most of the bonds years ago when he used the money to buy a car, but he was shocked when he got a letter from the Bank or Canada saying he still had one bond left from almost 20 years ago. 1

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  The best new gadgets at the Consumer Electronics Show 2020

  Tech enthusiasts rejoice! The Consumer Electronics Show (CES) has begun in Las Vegas and some 4,500 companies are showcasing their newest gadgets. 1

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  How to effectively complain on social media

  While a good old fashioned customer complaint can go a long way, the way in which consumers report their concerns to companies is taking a digital turn. Look up any company on Twitter and you’ll likely a number of businesses responding to comments or concerns from customers. 1

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  How to keep your New Year’s fitness resolution

  Trying to get in shape by joining a fitness club is one of the most popular New Year’s resolutions, but it’s also one of the most difficult to keep, according to some industry estimates. 1