More than 100,000 Ford F-150 trucks in Canada involved in wiper motor recall
While Ford is in the midst of a massive recall involving windshield wipers, an Ontario man said he has been trying for more than two months to get his wiper motor repaired on his Ford F-150 pickup truck.
“As long as it's rain I can manage, but when it turns to snow and ice and dirt I won't be able to see and it’s just not safe to drive,” said Brian Moore of Toronto.
There is a recall of the Ford F-150, model years 2021 and 2022, which involves 453,650 trucks in the United States and 103,076 in Canada.
Moore’s 2018 F-150 Ford truck doesn’t happen to be part of the recall, but he said his wipers quit working two and a half months ago, and he has been trying without success to get Ford to supply parts to repair them under warranty.
“I’ve tried to turn them on and off to see if they will reset, but they are not doing anything except wiggling back and forth,” said Moore who added, “It's also really awkward when you’re driving and the wipers are stuck in the middle of the windshield.”
When Moore goes to his Ford dealer he has been told the parts are on back order and he has no idea when he will be able to get his wipers repaired.
Moore said he has been driving without working wipers for months and he’s concerned that when winter weather arrives it will no longer be safe to go on the road, but he said he needs his truck to get to work and drive his family.
“All I’m asking is for them to give me a rental and they say no they won't. They won't be responsible for any damages if I can't see and I don't know what else to do," said Moore.
Ford was required to issue a recall and notify the National Highway Traffic Safety Administration in the U.S. because, in the case of rain, sleet or snow, there is an increased risk of a crash if wiper motors cease to function.
CTV News Toronto reached out to Ford Canada on Moore’s behalf and they agreed to look into his case.
The next day, Ford told Moore it would pay for a rental vehicle for him until the parts come in to repair his truck which was great news for Moore.
“This is the best news. Thanks for your help CTV News as I couldn’t have done this without you,” said Moore.
If you have a Ford truck with wipers that have stopped working, contact your dealer right away. If your truck is part of the recall, Ford said it plans to send out letters to owners in early January and the wiper motor will be replaced free of charge.
Ford also said there have been no accidents or injuries related to the wiper motor recall.
CTVNews.ca Top Stories
A healthy lifestyle can mitigate genetic risk for early death by 62%, study suggests
Even if your genetics put you at greater risk for early death, a healthy lifestyle could help you significantly combat it, according to a new study.
When you have a moment's notice to evacuate, what do you take?
Knowing what to have at home, or take with you for an evacuation, can be useful and even life-saving.
B.C. brings in law on name changes on day that child killer's new identity revealed
The BC NDP have tabled legislation aimed at stopping people who have committed certain heinous acts from changing their names.
No, a best-selling American writing duo didn't pen a Galen Weston romance novel
You would be forgiven for thinking Christina Lauren's latest romance novel stars a hunky reimagining of Loblaw chairman Galen G. Weston.
Avs forward Valeri Nichushkin suspended at least six months
Colorado Avalanche forward Valeri Nichushkin was suspended for at least six months without pay and placed in Stage 3 of the league's player assistance program.
Sunchips, Munchies recalled by Frito Lay Canada for possible salmonella contamination
Frito Lay Canada is recalling two of its most popular snacks due to a possible risk of salmonella contamination.
Ellen DeGeneres addresses the 'hurtful' end of her talk show in new stand-up set
Ellen DeGeneres is reflecting on how her talk show came to an end in her newest Netflix special, 'Ellen's Last Stand ... Up Tour.'
Western University researchers unlock potential 'cure' for ALS
New research out of London, Ont.'s Western University is shedding light on a potential cure for ALS, in which the targeting of the interaction between two proteins can halt or fully reverse the disease's progression.
Police release 3D images of young child found in an Ontario river two years ago
Police have released a three-dimensional image of a young child whose remains were discovered in the Grand River in Dunnville, Ont. almost two years ago.