'I was scared': Ontario man's car repossessed after missing two repair loan payments
An Ontario man said when he went to get in his car after work he was shocked when it wasn’t there and he thought it had been stolen.
“I was scared, I was anxious and I was stressed out. I saw an empty space where my car was supposed to be and I didn't know what to do,” said Jeff Pierre of Markham, Ont.
Pierre has a 2018 Hyundai Elantra and last year the car needed new brakes, tires and other repairs. The auto shop that he went to said he could pay for the repairs with loans that came to $4,909 and he agreed.
Pierre said he didn’t want to borrow the money but felt he had no choice with a baby on the way.
"I didn't have the funds to be able to repair the car and I needed the car to take my wife to work and I need the car to get to work also,” Pierre said.
Pierre took out the loans with Wippy, a company that works with auto shops providing loans to consumers for automotive repairs, tires and rims.
When Pierre missed two payments, Wippy repossessed his car and he was told if he wanted to get it back he had to pay $9,708, which was the loan amount plus interest and other fees.
“At least give me the chance to repay the outstanding balance, because no one wants to have their car repossessed,” Pierre said.
A spokesperson for Wippy told CTV News Toronto: “Repossession is always a last resort for us, and we understand the emotional and financial impact it can have on individuals and families. We exhaust all possible avenues to avoid such situations, including multiple attempts to contact customers and arrange alternative payment arrangements.”
“However, when all efforts fail, we are obligated to take appropriate action to recover outstanding debts. While we empathize with the challenges Mr. Pierre is facing, it's important to acknowledge that these costs are incurred as a result of the situation, and are part of the overall process of debt recovery.”
The Wippy spokesperson also told CTV News: “It's important to note that our company offers various options to accommodate different financial needs...Some of our plans offer a 0% interest rate if payments are made on time. However, in the event of default, a default rate may apply...We do not assign an interest rate based on the customer's credit rating, the customer can choose any of our plans which range from 0% to 25.95%.”
Meanwhile, credit counselling services tell CTV News they are receiving more calls from people who are having their cars repossessed because of the financial situations they are in.
“Certainly during this time of inflation and people struggling to make ends meet we are hearing more about these experiences with people calling and their stories are often heartbreaking,” said Becky Western-Macfadyen, the manager of financial coaching with Credit Canada.
Western-Macfadyen said that if you do have your car repossessed it will have a dramatic impact on your credit rating and credit score, which will take years to improve.
“A repossession will stay on your record for seven years, and that’s whether it's a voluntary or an involuntary repossession. If your vehicle is repossessed it will also make it harder for you to qualify for a car loan in the future," she said.
Pierre also has an outstanding bank loan on the car, but says there is no way he can pay the $9,708 owing for the repairs meaning the car will likely be sold to pay the bill.
"I just can't pay that lump sum payment in one payment. It's just not possible for me” said Pierre.
If you're having financial issues and are going to miss a loan payment you're better off calling the lender in advance to see if they'll work with you as you may be able to avoid your car being repossessed.
CTVNews.ca Top Stories
Canadian gov't proposes new foreign influence registry as part of wide-spanning new bill
Prime Minister Justin Trudeau's government is proposing a suite of new measures and law changes aimed at countering foreign interference in Canada, amid extensive scrutiny over past meddling attempts and an ever-evolving threat landscape.
Boeing Starliner capsule's first crewed test flight postponed
The long-awaited first crewed test flight of Boeing's new Starliner space capsule was called off for at least 24 hours over a technical issue that launch teams were unable to resolve in time for the planned Monday night lift-off.
Teacher charged in historical sexual assault of Calgary teenage girl
Calgary police have charged a teacher with the alleged sexual assault of a teenage girl more than 20 years ago.
Winnipeg man admits to killing four women, argues he's not criminally responsible
Defence lawyers of Jeremy Skibicki have admitted in court the accused killed four Indigenous women, but argues he is not criminally responsible for the deaths by way of mental disorder – this latest development has triggered a judge-alone trial rather than a jury trial.
Man banned from owning animals after fatal Calgary dog attack
The owner of three Calgary dogs that got loose and mauled a woman to death in 2022 has been ordered to pay a $15,000 fine within one year and banned from owning any animal for 15 years.
East-end Ottawa family dealing with massive rat infestation
Residents in Ottawa’s Elmridge Gardens complex are dealing with a rat infestation that just won’t go away. Now, after doing everything they can to try to fix the issue, they are pleading with the city to step in and help.
Mediterranean staple may lower your risk of death from dementia, study finds
A daily spoonful of olive oil could lower your risk of dying from dementia, according to a new study by Harvard scientists.
An El Nino-less summer is coming. Here's what that could mean for Canada
As Canadians brace themselves for summer temperatures, forecasters say a weakening El Nino cycle doesn’t mean relief from the heat.
Newfoundland and Labrador latest province to tighten rules on Airbnbs
Newfoundland and Labrador is the latest jurisdiction to bring in stricter rules for short-term rentals, with a coming set of regulations that will force operators to register with the provincial government.