'We weren't using it': Toronto-area man shocked after glass washing machine door spontaneously shatters
A Toronto-area man is shocked after the glass door of his washing machine spontaneously shattered.
"I heard this loud bang and then there was glass all over the floor in the laundry room," Gord Robinson, of Mississauga, told CTV News Toronto.
Robinson said he was sitting in his kitchen last week when he heard the sound of breaking glass.
"I was sitting here and I heard glass break and I didn't see anything so I forgot about it. Then my wife went into the laundry room and it was full of glass," said Robinson.
According to Robinson, the glass door of his washing machine burst into pieces despite not having used it for two days.
"We weren't using it, there was nothing in it. It just shattered for some reason," said Robinson.
Robinson's washing machine is a four-year-old Electrolux. He said when he contacted the company about what happened, they told him it was no longer covered under warranty.
"This unit is already out of warranty and it will be an out-of-pocket expense. You may contact a local servicer to replace the door," Robinson recounted.
Robinson feels it's a safety issue that should be addressed.
"If there would have been people in there when that happened, it could have caused serious injury," said Robinson.
Manufacturers say glass shattering on a washing machine door is highly unusual and could be caused by a direct impact. Coins, keys or other metal objects left in a washing machine could also cause nicks and scratches that could weaken the glass overtime.
"We would very much like to resolve Mr. Robinson's concerns and even though his warranty is no longer valid, we want to help support Mr. Robinson as best as possible and offered him a discount on parts to repair his unit," an Electrolux spokesperson told CTV News Toronto.
"Our Customer Service team will continue to work with Mr. Robinson until it resolved."
Robinson would like his washing machine repaired but also believes people should know a glass washing machine door can shatter.
"To me, it's more than glass breaking or a warranty issue – it's a safety issue," said Robinson.
CTVNews.ca Top Stories
NEW Inside Canada's chaotic response to avian flu
A CFIA official is calling it the 'largest animal health emergency that this country has ever had to face.' A joint IJF/CTV News investigation looks into Canada's response to the bird flu pandemic, and how it's ravaged the country's farms.
What Donald Trump's election victory could mean for Canada
Following president-elect Donald Trump's decisive election victory, there are sure to be significant knock-on effects for Canada. Here's a look at the different areas in which a second Trump presidency may affect Canadians.
Cuba left reeling after Category 3 hurricane ravages island and knocks out power grid
Cuba was left reeling Thursday after a fierce Category 3 hurricane ripped across the island and knocked out the country's power grid.
The world's 10 richest people got a record US$64 billion richer from Trump's re-election
Wednesday wasn't just a good day for Donald Trump. The wealth of the world’s 10 richest people also soared by a record amount, according to Bloomberg’s Billionaire Index.
Influencer is banned from future NYC marathons for bringing a camera crew to last weekend's race
A social media influencer from Texas was disqualified from last weekend's New York City Marathon and banned from future competitions after he ran the race with a camera crew on e-bikes in tow.
Sleepy during the day? You may be at higher risk for a pre-dementia syndrome, study finds
If you find yourself sleepy during your daily activities in your older age, you may need to consider it more than an inconvenience — since the fatigue may indicate you’re at higher risk for developing a condition that can lead to dementia, a new study has found.
Kamala Harris concedes: Here's what she said in her speech
Democratic Vice-President Kamala Harris conceded the U.S. election to Republican Donald Trump Wednesday afternoon, telling her supporters that her 'heart is full.'
Canada's health-care spending expected to outpace economy in 2024: CIHI
The Canadian Institute for Health Information says health-care spending in Canada is projected to reach a new high in 2024.
Newfoundland hockey player suspended, banned from local arena after off-ice fight with fan
A combination of a thrown stick and thrown punches have given a senior hockey player in Newfoundland a three-game suspension and an indefinite ban from one of his league's six arenas.