Ontario woman 'shocked' when sunroof explodes in 2-month-old SUV
Meaghan Maloney of London, Ont. said she was driving on her way to work, along Highway 401, in her 2023 Nissan Rogue when the sunroof shattered without warning.
“When you hear an explosion like that, and you're not expecting it – it is quite shocking,” Maloney said. “It wasn't until I heard the wind, that I looked up to see the sunroof was gone."
Maloney bought the SUV new in December last year, and was shocked when the sunroof shattered about a month later. She thought the $1,400 repair would be paid for by Nissan, as the vehicle was almost brand new and under warranty.
"It should be repaired under at least the three-year warranty, but for some reason, the sunroof is not included," said Maloney.
Transport Canada says there have been 803 cases of sunroofs shattering since 2012. There have been almost 600 sunroofs that burst into pieces between 2016 and 2020.
The federal agency said, in most cases, sunroof breaks are caused by impact damage and not a manufacturer’s defect.
When CTV News Toronto asked Nissan about Maloney’s case, Didier Marsaud, Director of Corporate Communications with Nissan, said, “Nissan is committed to the safety and security of our customers and their passengers. We are not aware of any defects affecting the sunroof of the Nissan Rogue.”
“Our Customer Service team will be in touch with this customer in order to have their vehicle inspected by one of our technicians. We cannot comment on this case until this inspection is concluded, and in the meantime, we recommend this customer contact their insurance company.”
Maloney said she feels her sunroof should be repaired at no cost to her.
“Obviously, I cannot drive with my sunroof the way it is. We took it upon ourselves to duct tape the sunroof so that I was able to drive to work today," she said.
Following a review of Maloney’s case, Nissan said it decided to repair the sunroof as a goodwill gesture, and provide Maloney with a rental vehicle.
“I am astounded that they decided to help me and repair the sunroof. It’s such a relief,” said Maloney.
CTVNews.ca Top Stories
BREAKING Another suspect arrested in Toronto Pearson airport gold heist: police
Another suspect is in custody in connection with the gold heist at Toronto Pearson International Airport last year, police say.
Poilievre-led government 'would never' use notwithstanding clause on abortion, his office says
A Conservative government led by Pierre Poilievre would not legislate on, nor use the notwithstanding clause, on abortion, his office says, as anti-abortion protesters gather on Parliament Hill.
From outer space? Sask. farmers baffled after discovering strange wreckage in field
A family of fifth generation farmers from Ituna, Sask. are trying to find answers after discovering several strange objects lying on their land.
Why these immigrants to Canada say they're thinking about leaving, or have already moved on
For some immigrants, their dreams of permanently settling in Canada have taken an unexpected twist.
Ontario family receives massive hospital bill as part of LTC law, refuses to pay
A southwestern Ontario woman has received an $8,400 bill from a hospital in Windsor, Ont., after she refused to put her mother in a nursing home she hated -- and she says she has no intention of paying it.
Here are the ultraprocessed foods you most need to avoid, according to a 30-year study
Studies have shown that ultraprocessed foods can have a detrimental impact on health. But 30 years of research show they don’t all have the same impact.
Miss Teen USA steps down just days after Miss USA's resignation
Miss Teen USA resigned Wednesday, sending further shock waves through the pageant community just days after Miss USA said she would relinquish her crown.
Cyclist strikes child crossing the street to catch school bus in Montreal
A video circulating on social media of a young girl being hit by a bike has some calling for better safety and more caution when designing bike lanes in the city. The video shows a four-year-old girl crossing Jeanne-Mance Street in Montreal's Plateau neighbourhood to get on a school bus stopped on the opposite side of the street
BREAKING 6 injured in Sharbot Lake, Ont. crash; 2 in life-threatening condition
Ontario Provincial Police say six people have suffered severe injuries in a single-vehicle crash in Sharbot Lake, Ont, including two in life-threatening condition.