Massive lines for SIN cards and passports in the Greater Toronto Area
Herman Singh has been in Canada for three days—two of them were spent waiting outside a Service Canada office to get a Social Insurance Number.
“Yesterday I came here at 11 o'clock and the security told me to leave because I would have no chance to get [to] my turn here, so today I came at 5 o'clock,” the international student told CTV News Toronto as he stood outside the Service Canada location in Brampton, ON.
His story is not unique. Hundreds of people lined up in a queue hundreds of feet long, snaking around the building into the back alley and behind an adjacent restaurant.
By midday, many were told to go home and try again another day.
Daniel Mendy was one of the lucky few closer to the front of the line told to return later in the afternoon. He arrived from the Gambia last Thursday to study health care administration at Fanshawe College.
He says he has been staying in Brampton close to the service center before leaving for London, hoping to have a SIN card to make getting an apartment, bank account, and job that much easier.
“Today I have to wake up very early I’ve been here since 6 am in the morning,” he said. “I waited for hours, and later on I was told I had to wait until later in the afternoon around 4:30 [pm] before I have to come back again.”
Delays at Service Canada for passports have been ongoing for months, and something Employment and Social Development Canada—which oversees Service Canada—has deemed “unacceptable.”
“Service Canada expects the passport backlog to drop significantly by the end of the summer Employment and Social Development Canada advised in a public update on August 17.
The lines outside Service Canada offices like Brampton aren’t dissipating—as the fall semester looms, many international students are arriving in Canada.
Service Canada advises on social media and on plastic notices outside service centers that people may seek official documents online, instead of in person.
Mendy wasn’t taking any chances. Even after being told his name had been taken down and to return in the afternoon—he stayed, seeking shade around the parking lot.
“Having to wait through the day, it’s not easy,” he admitted.
His resolve, he says, comes from why he came to Canada.
The 30-year-old nurse is looking to learn how to improve the health care system in his homeland.
“Studying in Canada in one of the best education in the world which has that, I believe I will definitely be able to contribute hugely in my country,” he said.
“That is my inspiration.”
CTVNews.ca Top Stories
NDP wants Liberals to scrap proposed election date change that could secure pensions for many MPs
The federal New Democrats want to amend the Liberal government's electoral reform legislation to scrap the proposal to push back the vote by a week and consequently secure pensions for dozens of MPs, CTV News has learned.
Supreme Court won't hear appeal in Montreal brainwashing experiments case
The Supreme Court of Canada will not review a Quebec ruling that bars people from suing the U.S. government in Canada over its role in notorious brainwashing experiments at a Montreal psychiatric hospital.
Drive one of these vehicles? You may pay 37 per cent more than average insurance costs due to thefts
As the number of auto theft incidents rises in Canada, so have insurance premiums for drivers, even the ones whose vehicles aren't stolen.
Teen pleads guilty to manslaughter in death of homeless man in downtown Toronto
One of eight teen girls charged in the death of a homeless man in downtown Toronto has pleaded guilty to manslaughter.
Shania Twain shares how she forgave her ex-husband's cheating: 'It's his mistake'
Shania Twain recently addressed the infidelity that rocked her marriage to Robert 'Mutt' Lange, whom she divorced in 2010 after he had an affair with her friend, Marie-Anne Thiébaud.
'I'm not wealthy': Ontario senior shocked she owes $40,000 in capital gains after gifting land
An Ontario senior who wanted to help her daughter and grandson eventually own homes one day decided to give them two lots on her property as a gift—but she didn’t know it would eventually cost her tens of thousands of dollars.
Fewer immigrants could have economic impacts as Canadians age: RBC
High levels of immigration are helping blunt the economic impact of Canada's aging population even though it's worsened challenges with housing affordability, a report by RBC says.
Police arrest 19-year-old suspect after Montreal triple homicide
Police have made an arrest following a deadly street fight that ended with three people killed in Montreal's Plateau-Mont-Royal borough last week.
How to save on food and drinks at your next sports game or concert
When Dianne Debarros and Tom Stitzel headed to a Toronto Blue Jays game last month, the couple figured dining at the Rogers Centre would not be cheap.