The family of a 17-year-old boy gunned down at a west Toronto pizza shop pleaded for answers Wednesday as they struggled to finalize funeral details without knowing why he was killed.

"I wish this for nobody in this life," Delma Hagley said outside Ward Funeral Home on Weston Rd. "I just need answers. Why, why is he not here with me?"

Jarryl Hagley was gunned down inside a Pizza Pizza just down the street from the funeral home early Sunday morning. The people who shot him have not been caught.

"My son was just as any teenage boy or girl," his mother said. "My son was never rude to me. He never kissed his teeth. Never used curse words. Never raised his hands. Never tried to slam a door or anything. He was just humble. I never had a call saying, oh, my son is troubling anybody on the streets.'"

Hagley, born in Grenada, moved to the Weston neighbourhood of Toronto when he was eight years old, according to his mother. He was the eldest of four children, all boys, and doted on by his dozen aunts and uncles, as well as many members of the community.

Police believe the shooting was targeted — that either Hagley or his group of friends was the intended target — but have said little regarding surveillance video that may have captured the murder.

"You find a minute when you smile or you laugh and then you feel, how dare I smile or laugh when there's so much pain, there's so much hurt. We are hurting so badly," aunt Daisy Hazzard said. "There's disbelief. I don't believe that I'll never, never see my nephew again, or have him just come up behind me and hug me, which he loves to do. It's unbelievable."

Hazzard said it is "cruel" that the family needs to bury Hagley without knowing why he was killed.

"How dare we contemplate putting him down somewhere to rest. We don't know why he's resting. We don't know why he's dead. I want to know. I want to know," she said.

She pleaded for the killer and witnesses to come forward.

"I want to look them in the face and say, 'You know who you are. You know what you did. You need to come forward. You need to go to the police. You need to call something. You need to talk to somebody and tell them,'" Hazzard said. "'And maybe you didn't pull the trigger. But you know what happened and you know why? Search yourself. Find your heart. You have a mother. You have sisters. You have brothers. You have siblings. We are hurting. Our family is hurting."

Hagley's mother echoed that plea.

"I just want justice and whoever knows, whoever is behind the scene of this incident of my son, I would like for them to come forward and — even to me, but to the officers, even if they want to remain anonymous, somebody who have an idea as to what's going on," Delma Hagley said. "And I hope this tragic moment in the life of my family, of the loss of my son, will bring a great impact to young men and women in this community."

Anyone with information about the case is asked to call Det. Paul Worden at 416-808-7400. Anonymous tips can be left through Crime Stoppers at 416-222-8477, 222tips.com, or by texting TOR and your tip to CRIMES (274637).

Public visitation for Hagley will be held at Ward Funeral Home at 2035 Weston Rd. on Friday from 2-4 p.m. and 7-9 p.m. His funeral will be held Saturday at 11 a.m. at Disciples Revival Church at 30 Gordon MacKay Rd., with a viewing beginning at 10 a.m. Burial will follow at Beechwood Cemetery.