Hackers had access to customer data on 1-800-Flowers.ca for 4 years
Workers at 1-800-FLOWERS.COM arrange flowers on February 13, 2007, in Bethpage, N.Y., in preparation for Valentines Day. Floral and gourmet food retailer 1-800-Flowers.ca says hackers may have been able to gain access to its database of customer information, including names and credit card information, over a four-year period. The company says the security breach spanned between August 15, 2014 to Sept. 15, 2018, and could've potentially exposed customer data contained in 75,000 Canadian orders. THE CANADIAN PRESS/AP, Frank Franklin II
The Canadian Press
Published Tuesday, December 4, 2018 2:05PM EST
TORONTO -- Floral and gourmet food retailer 1-800-Flowers.ca says hackers may have gained access to customer data from 75,000 Canadian orders, including names and credit card information, over a four-year period.
The company says the security breach of its database of customer information spanned Aug. 15, 2014 to last Sept. 15.
It began notifying affected customers at the end of November, and to date, it has not received any reports of unauthorized use of customer information.
Since becoming aware of the breach, the company has fully redesigned its Canadian website and implemented more security measures.
The retailer says it takes the safeguarding of customer information "very seriously."
The breach did not impact any customers on its U.S. website, 1-800-Flowers.com.
"We recently identified suspicious activity that may have affected a small number of orders placed on our Canadian website," said Kathleen Waugh, a company spokeswoman in an email.
"Any customers who may have been potentially impacted have been notified and advised to closely review their payment card statements for any unauthorized charges."