Traveller says Toronto Pearson baggage chaos is like 'suitcase scavenger hunt'
What was supposed to be a fun weekend trip with friends to Arizona has turned into a nightmarish five-day, “suitcase scavenger hunt” for Toronto resident Jehaanara Kurji.
Last Friday, Kurji boarded a flight at Pearson airport to Phoenix to attend a bachelorette party. However, when she arrived there, her checked bag was no where to be found.
Kurji, who moved to Toronto from Kenya a month ago, tried to make the best of the situation. She said the airline offered to her some compensation to buy things she needed that were inside the lost luggage.
She said the carrier, Air Canada, never contacted her about her missing luggage.
“On Sunday night, I returned to the airport to go home and that’s when I found out my suitcase had arrived in Arizona on Saturday,” she told CP24.
That bag was loaded onto the plane back to Toronto, but somehow went MIA for a second time due to a "baggage handler issue" and remains lost.
“I wish I had not even carried that piece of luggage,” said Kurji, who sifted through massive piles of suitcases in Pearson’s baggage claim area for more than an hour Sunday night, but never found her bag.
Kurji, who headed back to the Mississauga airport Tuesday afternoon in the hope of resuming her search, said she then joined the lost luggage line, but was ultimately told to go home and submit a claim online.
“I have no idea what happened to my bag. I tried calling Air Canada several times but due to high call volumes I can’t even wait on hold,” she said.
“Right now I don’t even know how I’m going to get it back.”
CTVNews.ca Top Stories
From outer space? Sask. farmers baffled after discovering strange wreckage in field
A family of fifth generation farmers from Ituna, Sask. are trying to find answers after discovering several strange objects lying on their land.
Pearson gold heist suspect arrested after flying into Toronto from India
Another suspect is in custody in connection with the gold heist at Toronto Pearson International Airport last year, police say.
Justin and Hailey Bieber are expecting their first child together
Hailey and Justin Bieber are going to be parents. The couple announced the news on Thursday on Instagram, both sharing a video that showcases Hailey Bieber's growing belly.
Debate on abortion rights erupts on Parliament Hill, Poilievre vows he won't legislate
A Conservative government led by Pierre Poilievre would not legislate on, nor use the notwithstanding clause, on abortion, his office says, as anti-abortion protesters gather on Parliament Hill.
Broadcaster and commentator Rex Murphy dead at 77: National Post
The National Post is reporting that Rex Murphy, the pundit and columnist who hosted a national call-in radio show for decades, has died.
Ontario family receives massive hospital bill as part of LTC law, refuses to pay
A southwestern Ontario woman has received an $8,400 bill from a hospital in Windsor, Ont., after she refused to put her mother in a nursing home she hated -- and she says she has no intention of paying it.
New analysis of Beethoven's hair reveals possible cause of mysterious ailments, scientists say
High levels of lead detected in authenticated locks of Ludwig van Beethoven's hair suggest that the composer had lead poisoning, which may have contributed to ailments he endured over the course of his life, including deafness, according to new research.
B.C. man used Bobcat as 'weapon' while chasing away homeless people, judge says
A B.C. man has been convicted of assault with a weapon after using a skid-steer Bobcat to chase two homeless people from his lawn, injuring one of them in the process.
Flat tire on a highway? Here's why you shouldn't try to fix it
If you're cruising down a highway and realize you have a flat tire, you may want to think twice before stopping to fix it on the side of the road.