Video shows moments client allegedly attacks Hamilton beauty salon worker
Security footage from a Hamilton beauty salon shows the moment in which an esthetician was allegedly attacked by a client after a disagreement over services.
Elva Loncaric, owner of Elva Beauty, located on Concession Road, told CTV News Toronto the incident happened on Wednesday at approximately 4 p.m.
Just prior to the incident, Loncaric said she was notified by her employee that a client in the salon was dissatisfied with the services provided and that the situation appeared to be escalating.
“My staff member texted me saying the client was being rude and didn’t like the service,” Loncaric said in an interview Friday. "The woman was yelling, and trying to get out of payment."
She said her employee sent her a photo of the services, which she deemed to be standard.
She said the client then demanded the employee finish the service, to which the employee refused. Loncaric said she called the salon and could overhear yelling in the background, so she said she advised her employee to call the police.
“I said, ‘Listen, we’ve got a very angry customer here and my staff member isn’t feeling comfortable,” she said.
At that moment, she said she heard crashing over the phone. She later learned this is when the alleged attack took place.
A security camera in the salon captured video that appears to show an altercation between two women behind the counter of the salon.
A woman in a grey vest and a white shirt can be seen grabbing at another woman’s phone, before wrapping an arm around her neck and grappling with her.
Hamilton Police Service confirmed to CTV News Toronto its officers responded to a disturbance at a commercial business located on Concession Street on March 22.
“Since the day of the incident, police have entered into an investigation which remains ongoing,” a spokesperson for the service said.
Loncaric said she arrived at the salon minutes after the police and requested she and her employee give written statements in full. Instead, she says police told her that would not be necessary and to come into the station on Monday – at the time, five days away.
No charges were placed at the time, she said, and the pair have still not given their full statements.
“I have the video, she clearly assaulted her,” Loncaric said, adding that, when they checked the client logs, they found the suspected perpetrator had used a fake name and number to secure the appointment.
Loncaric says is looking forward to giving her full statement and that she hopes it will aid police in finding the person responsible.
In the meantime, she says her employee is recovering at home but remains in pain.
“She’s in pain, she’s having nightmares, she doesn’t feel safe,” she said.
CTVNews.ca Top Stories
'They needed people inside Air Canada:' Police announce arrests in Pearson gold heist
Police say one former and one current employee of Air Canada are among the nine suspects that are facing charges in connection with the gold heist at Pearson International Airport last year.
Disappointment widespread over budget's proposed $200-month disability benefit funding
Advocacy groups across Canada are expressing widespread disappointment about the amount of funding earmarked in the 2024 federal budget for the long-awaited Canada Disability Benefit.
BREAKING Toronto Raptors player Jontay Porter banned from NBA
Toronto Raptors player Jontay Porter has been handed a lifetime ban from The National Basketball Association (NBA) following an investigation which found he disclosed confidential information to sports bettors, the league says.
Earthquake jolts southern Japan
An earthquake with a preliminary magnitude of 6.4 hit southern Japan late on Wednesday, said the Japan Meteorological Agency, without issuing a tsunami warning.
ArriveCan contractor to be admonished by MPs in extraordinarily rare parliamentary display
Enacting an extraordinarily rarely used parliamentary power, MPs have summoned an ArriveCan contractor to appear before the House of Commons on Wednesday afternoon to be admonished publicly for failing to answer their questions.
opinion Don Martin: Gusher of Liberal spending won't put out the fire in this dumpster
A Hail Mary rehash of the greatest hits from the Trudeau government’s three-week travelling pony-show, the 2024 federal budget takes aim at reversing the party’s popularity plunge in the under-40 set, writes political columnist Don Martin. But will it work before the next election?
Gas prices across Ontario expected to climb to levels not seen since 2022, analyst says
Ontario is going to see a big jump at the pumps later this week as gas prices in the province hit levels not seen in nearly two years, according to one industry analyst.
Ancient skeletons unearthed in France reveal Mafia-style killings
More than 5,500 years ago, two women were tied up and probably buried alive in a ritual sacrifice, using a form of torture associated today with the Italian Mafia, according to an analysis of skeletons discovered at an archeological site in southwest France.
Paul McCartney and John Lennon’s sons have released a single together
A new Lennon and McCartney collaboration is the last thing anybody expected.