Traveller says Toronto Pearson baggage chaos is like 'suitcase scavenger hunt'
What was supposed to be a fun weekend trip with friends to Arizona has turned into a nightmarish five-day, “suitcase scavenger hunt” for Toronto resident Jehaanara Kurji.
Last Friday, Kurji boarded a flight at Pearson airport to Phoenix to attend a bachelorette party. However, when she arrived there, her checked bag was no where to be found.
Kurji, who moved to Toronto from Kenya a month ago, tried to make the best of the situation. She said the airline offered to her some compensation to buy things she needed that were inside the lost luggage.
She said the carrier, Air Canada, never contacted her about her missing luggage.
“On Sunday night, I returned to the airport to go home and that’s when I found out my suitcase had arrived in Arizona on Saturday,” she told CP24.
That bag was loaded onto the plane back to Toronto, but somehow went MIA for a second time due to a "baggage handler issue" and remains lost.
“I wish I had not even carried that piece of luggage,” said Kurji, who sifted through massive piles of suitcases in Pearson’s baggage claim area for more than an hour Sunday night, but never found her bag.
Kurji, who headed back to the Mississauga airport Tuesday afternoon in the hope of resuming her search, said she then joined the lost luggage line, but was ultimately told to go home and submit a claim online.
“I have no idea what happened to my bag. I tried calling Air Canada several times but due to high call volumes I can’t even wait on hold,” she said.
“Right now I don’t even know how I’m going to get it back.”
CTVNews.ca Top Stories
'They needed people inside Air Canada:' Police announce arrests in Pearson gold heist
Police say one former and one current employee of Air Canada are among the nine suspects that are facing charges in connection with the gold heist at Pearson International Airport last year.
Disappointment widespread over budget's proposed $200-month disability benefit funding
Advocacy groups across Canada are expressing widespread disappointment about the amount of funding earmarked in the 2024 federal budget for the long-awaited Canada Disability Benefit.
BREAKING Toronto Raptors player Jontay Porter banned from NBA
Toronto Raptors player Jontay Porter has been handed a lifetime ban from The National Basketball Association (NBA) following an investigation which found he disclosed confidential information to sports bettors, the league says.
Earthquake jolts southern Japan
An earthquake with a preliminary magnitude of 6.4 hit southern Japan late on Wednesday, said the Japan Meteorological Agency, without issuing a tsunami warning.
ArriveCan contractor to be admonished by MPs in extraordinarily rare parliamentary display
Enacting an extraordinarily rarely used parliamentary power, MPs have summoned an ArriveCan contractor to appear before the House of Commons on Wednesday afternoon to be admonished publicly for failing to answer their questions.
opinion Don Martin: Gusher of Liberal spending won't put out the fire in this dumpster
A Hail Mary rehash of the greatest hits from the Trudeau government’s three-week travelling pony-show, the 2024 federal budget takes aim at reversing the party’s popularity plunge in the under-40 set, writes political columnist Don Martin. But will it work before the next election?
Gas prices across Ontario expected to climb to levels not seen since 2022, analyst says
Ontario is going to see a big jump at the pumps later this week as gas prices in the province hit levels not seen in nearly two years, according to one industry analyst.
Ancient skeletons unearthed in France reveal Mafia-style killings
More than 5,500 years ago, two women were tied up and probably buried alive in a ritual sacrifice, using a form of torture associated today with the Italian Mafia, according to an analysis of skeletons discovered at an archeological site in southwest France.
Paul McCartney and John Lennon’s sons have released a single together
A new Lennon and McCartney collaboration is the last thing anybody expected.