Toronto Pearson releases important information for travellers ahead of 'very busy' holiday season
Toronto Pearson International Airport re-opened its second busiest runway Monday morning following an eight-month rehabilitation project.
“As the busiest airport in Canada and one of the busiest in North America, the return of this runway at Pearson Airport will keep air passengers moving safely and smoothly in and out of the GTA,” Canada’s Transport Minister Omar Alghabra said in a news release.
And just in time for the holiday season too.
A spokesperson for the Greater Toronto Airport Authority (GTAA) tells CTV News Toronto the holidays tend to be “very busy”, especially for families.
Throughout the summer, Pearson travellers were met with hours-long flight delays, long lines, or missing suitcases. Outside of once being named the world’s worst airport for delays, Pearson ranked among the five worst airports in the continent for overall customer satisfaction in September.
Since then, the GTAA says it has worked with airlines and government partners to “improve the travel experience.”
“We’ve seen great improvements since [the] summer given the coordinated work of Pearson and airport partners to smooth the passenger experience,” Tori Gass of the GTAA said in an emailed statement.
“This work is ongoing and we expect the improvements to continue over the holiday travel period.”
Some of that work, according to Gass, includes working with the airlines ahead of time to make sure “they balance their activity with their resources.”
TRAVEL TIPS FOR THE HOLIDAYS
Anyone who is jetting away for the holidays is advised to give themselves extra time and arrive early at the airport.
Gass recommends those flying domestically to come two hours before their flight leaves, while international travellers are suggested to arrive three hours ahead of time.
According to Gass, there are a few websites and apps Pearson passengers can use in hopes of making their travel day run smoothly.
To book a spot in the security line, travellers can go online to YYZ Express first to reserve their screening time. Fliers can also see all of the airport wait times throughout Pearson from check-in to customs on the wait time dashboard.
Travellers who are looking to book a flight when it's not busy can look at Pearson’s peak travel times to get an idea of what hours aren’t the busiest, as it's based on historical travel data at the Toronto airport.
If your travels are taking you south of the border to the United States, fliers can download the Mobile Passport Control app backed by U.S. Customs and Border Protection.
Eligible travellers can submit their passport information online and fill out their customs declaration form before crossing the border.
There is also the advance declaration feature in the ArriveCan app, where travellers can put in their customs information up to 72 hours before their flight back home. Gass says this “can make the arrivals process smoother.”
Lastly, Gass advises travellers to be “mindful” of the weather during this time of year, as it can impact travel.
“During winter weather, passengers may experience delays as we prioritize safety,” Gass said. “We advise them to check the weather forecast ahead of their flight and be prepared in case their flight is affected.”
CTVNews.ca Top Stories
Trend Line Anger, pessimism towards federal government reach six-year high: Nanos survey
Most Canadians in March reported feeling angry or pessimistic towards the federal government than at any point in the last six years, according to a survey by Nanos Research.
Lack of detention space could force CBSA to release detainees, internal memo warns
The Canada Border Security Agency is scrambling to find space to hold high-risk detainees that are set to be transferred from provincial jails in June.
BREAKING Allman Brothers Band co-founder and legendary guitarist Dickey Betts dies at 80
Guitar legend Dickey Betts, who co-founded the Allman Brothers Band and wrote their biggest hit, 'Ramblin' Man,' has died. He was 80.
BREAKING Police make arrests in grandparent scam that defrauded victims out of $739K
Ontario Provincial Police say they have 'disrupted' an organized crime group that allegedly used an emergency grandparent scam to defraud seniors across Canada out of hundreds of thousands of dollars.
Motion to allow keffiyehs at Ontario legislature fails
A motion to reverse a ban on the keffiyeh within Queen’s Park failed to receive unanimous consent Thursday just moments after Ontario Premier Doug Ford reiterated his view that prohibiting the garment in the House is divisive.
B.C. child killer's lawyer walks out of review hearing
The lawyer representing child-killer Allan Schoenborn walked out of his client's annual review hearing Wednesday – abruptly ending proceedings marked by tense exchanges and several outbursts.
How to avoid the trap of becoming 'house poor'
The journey to home ownership can be exciting, but personal finance columnist Christopher Liew warns about the trappings of becoming 'house poor' -- where an overwhelming portion of your income is devoured by housing costs. Liew offers some practical strategies to maintain better financial health while owning a home.
Calgary man charged with manslaughter in death of toddler
Calgary police say Winston Campbell, 45, has been charged in the death of a two-year-old girl in 2022.
'Wild, wild west.' Families say organs of deceased Alabama inmates have been removed without their consent
The state Department of Corrections and the University of Alabama at Birmingham face disturbing allegations from the families of five inmates whose organs were removed and reportedly kept without consent, according to a series of lawsuits.