ServiceOntario making it 'faster, easier' to get driver's licences, health cards
Service Ontario office in Kingston, Ont., on March 23, 2016. (Lars Hagberg/The Canadian Press)
Premier Doug Ford announced new ServiceOntario changes to make it “faster” and “easier” to get driver’s licences and health cards.
The province announced on Wednesday, at 64 of the busiest ServiceOntario locations, customers can now book multiple services in a single appointment or book one appointment for an entire family.
ServiceOntario introduced their online appointment booking system in Nov. 2022 to reduce wait times and the risk of COVID-19.
On the updated system, users can book a variety of services from a drop down menu and accomplish them all in one appointment. This revamp is now live on the ServiceOntario website. A calendar icon is placed beside the locations offering the online service.
“We’re making it easier for people and businesses to connect with ServiceOntario, putting customers first and saving people time and money,” Ford announced in Brampton on Wednesday morning.
Ontarians will have an opportunity to identify accessibility needs ahead of an appointment.
ServiceOntario is also enhancing their virtual services, offering health card renewals through video calls.
Ford said a number of new ServiceOntario pilot programs will be rolling out in the coming months.
Soon-to-be married couples will be able to apply for marriage licences online, instead of visiting city hall. By the spring, Ford said digital dealership registrations will expand to trade-ins and used cars.
CTVNews.ca Top Stories
Ottawa board of health member sees outpouring of support after body-shaming message
A member of the city of Ottawa's board of health is speaking out about body shaming after receiving a letter that said she shouldn't serve on the board because of her weight.
'Targeted inflation relief' coming in 2023 federal budget, Freeland says
The coming 2023 federal budget will 'exercise fiscal restraint' while also making 'significant' investments in health and building Canada's clean economy, Deputy Prime Minister and Finance Minister Chrystia Freeland said Monday.
2 staff members, student suspect injured in stabbing at Halifax-area high school
Two staff members and a student -- who is also the suspect -- have been injured in a stabbing at a high school in Bedford, N.S., according to the Halifax Regional Centre for Education (HRCE).
BREAKING
BREAKING | 1 dead after triple shooting at Fairview Mall parking lot in Toronto
One person is dead and two others are injured following a shooting in the parking lot of Fairview Mall in Toronto on Monday afternoon.
'Absolutely disgusting': B.C. councillor speaks out after Sikh international student swarmed, beaten
An international student was swarmed and beaten by a group of people who ripped off his turban and dragged him across the sidewalk by his hair in Kelowna, B.C., Friday evening, according to a local politician.
Unanswered questions: Montreal mayor calls for meeting with Airbnb after fatal fire
Mayor Valerie Plante said Monday she requested a meeting with an Airbnb executive after a building in Old Montreal — a short-term rental hot spot — was destroyed by a fire that has left six people missing.
Zellers opening inside Hudson’s Bay stores in Ontario, Alberta this week
Hudson’s Bay will open the first 12 Zellers locations inside existing Ontario and Alberta department stores this Thursday.
Safety steps Airbnb renters can take -- and measures that operators must
A deadly fire that swept through a building in Old Montreal on Thursday where several apartments were being used as Airbnb units is raising safety concerns about short-term rental properties. Here are several steps guests can take to protect themselves.
W5 Investigates
W5 Investigates | How did a healthy teen die at a minor hockey camp?
The parents of young Ontario hockey player Ben Teague have been searching for answers since he died while at a team retreat in 2019. The mystery about what happened and the code of silence in hockey culture is explored in CTV W5's 'What Happened to Ben,' on CTVNews.ca and W5's official YouTube channel.
Montreal
-
6 missing after Old Montreal fire 'probably still in the rubble': Police
Officials are still looking for victims after a fire ripped through a building in Old Montreal last week, killing at least one person. At a press conference Monday morning, spokespersons for the Montreal police and Montreal fire department said six people are still missing. They come from various locations in Quebec, Ontario and the U.S.
-
'Everyone's devastated': Friends say neuroscientist, 31, missing in Old Montreal fire
A 31-year-old neuroscientist is believed to be among the six people missing after a massive fire in Old Montreal last week. An Wu was staying at the heritage building on Place d'Youville to attend a conference, according to friends and family.
-
Unanswered questions: Montreal mayor calls for meeting with Airbnb after fatal fire
Mayor Valerie Plante said Monday she requested a meeting with an Airbnb executive after a building in Old Montreal — a short-term rental hot spot — was destroyed by a fire that has left six people missing.
London
-
Neighbourhood group slams city for lack of transparency in recommending closure of Thames Pool
The Old South Community Organization (OSCO) is expressing concern about city staff’s failure to consult with stakeholders before recommending that Thames Pool be decommissioned.
-
Investigation on hold: Cause of blaze at former LPH still undetermined
The City of London, Ont. and fire officials said it will be some time before they know whether a building that burned down on the grounds of the former London Psychiatric Hospital over the weekend can be saved.
-
Woodstock, Ont. childcare centre operator facing additional charges
Trevor Hendershott, the operator of a childcare centre in Woodstock, is facing additional criminal charges — including sexual assault — following his re-arrest last week.
Kitchener
-
Inquest into death of Kitchener man shot and killed by police begins
Nearly eight years after 20-year-old Beau Baker was shot and killed by a Waterloo regional police officer, an inquest into the Kitchener man’s death is now getting underway.
-
'BORGs' abound at Waterloo St. Patrick’s Day, but what are they?
A new youth binge-drinking trend was on display in the streets of Waterloo’s university district Friday.
-
Atypical winter sees weather records tested as Waterloo region residents welcome spring
Monday marks the first day of spring, and if you’ve found yourself wondering why this winter seemed a bit different weather-wise from past years, there are a few reasons.
Northern Ontario
-
Another southern Ont. snowmobiler dies in crash on a northern trail
Another southern Ontario resident in their 30s has died following a snowmobile crash in the northern region.
-
Elliot Lake cancels drag race event, cites lack of interest, economic losses
Elliot Lake has cancelled the Northern Shore Drag Race, which has been going on for the past two decades and typically draws hundreds of vehicles and a thousand people.
-
Sudbury police say vehicle was travelling 170 km/h in 80 km/h zone
A young driver from Espanola has been charged with stunt driving following a recent incident in the early morning hours in Sudbury.
Ottawa
-
Ottawa board of health member sees outpouring of support after body-shaming message
A member of the city of Ottawa's board of health is speaking out about body shaming after receiving a letter that said she shouldn't serve on the board because of her weight.
-
Councillors approve Orleans development despite parking concerns
The city of Ottawa's planning committee has approved a housing development in Orleans after it was delayed due to concerns about the number of parking spaces.
-
Carleton University celebrates dual national basketball championships
Carleton University has made Canadian basketball history by winning both the men's and women's national championships in the same year, a feat that hasn't been achieved since the University of Victoria accomplished it in 1985.
Windsor
-
Man arrested for arson after 'deliberate' Forest Glade house explosion
Windsor police say they have arrested a 24-year-old Toronto man after a “deliberate” house explosion in Forest Glade.
-
24-year-old LaSalle man facing child pornography, firearms charges
A 24-year-old man has been charged with child pornography and firearm-related offences following a lengthy police investigation.
-
Artist behind 2021 graffiti spree set to host proper art show
The artwork of Windsor, Ont. resident Kalvin Mercier will be on display and on sale at the Mackenzie Hall Cultural Centre in Sandwich town – but a year-and-a-half ago, it could be seen in some unexpected places.
Barrie
-
Impaired driving trial begins for man accused in deadly head-on Highway 12 collision in 2020
The trial of Sigfrid Stahn, accused of being impaired and causing a deadly head-on collision on Highway 12 in Waubaushene nearly three years ago, began Monday.
-
Highway 400 crash in Barrie sends one person to hospital
One person was taken to the hospital following a two-vehicle collision on Highway 400 in Barrie that snarled traffic.
-
Concerned motorist credited with stopping impaired driver in Barrie
A concerned motorist took matters into their own hands after following a suspected impaired driver from Springwater Township to Barrie Sunday evening.
Atlantic
-
2 staff members, student suspect injured in stabbing at Halifax-area high school
Two staff members and a student -- who is also the suspect -- have been injured in a stabbing at a high school in Bedford, N.S., according to the Halifax Regional Centre for Education (HRCE).
-
N.S. government offering nurses $10,000 bonuses to keep them in public health system
Front-line nurses who are working for publicly-funded employers in Nova Scotia will receive a bonus of up to $10,000, Nova Scotia Premier Tim Houston announced Monday.
-
Spring equinox arrives Monday evening, marking first day of season
The spring (vernal) equinox arrives at 6:24 p.m. on Monday. The equinox is the time of the year when the position of the sun passes south to north over the equator.
Calgary
-
Child in life-threatening condition after being struck by vehicle in northwest Calgary
An 11-year-old boy was taken to hospital in life-threatening condition after being struck by a vehicle in the northwest Calgary neighbourhood of Royal Oak.
-
1 injured in possible shooting at Lethbridge home
Lethbridge police blocked off a home in response to reports of a possible shooting on Monday.
-
'Emergency' scams on the rise in Airdrie, Alta.
RCMP at one southern Alberta detachment say they have received a larger number of reports of 'emergency scams,' also known as 'grandparent scams,' in the past couple of weeks.
Winnipeg
-
Portage la Prairie man accused of killing family appears in court
A Portage la Prairie man accused of killing his wife and two children has waived his right to a preliminary hearing, moving his case one step closer to trial.
-
Man stabbed with hypodermic needle at restaurant: police
A 34-year-old woman is facing charges after she allegedly stabbed a stranger with a hypodermic needle while they were waiting in line to order food at a restaurant.
-
Gimli eyes short-term rental regulations
The rural municipality posted a notice on its website Monday announcing it will be developing a strategy to regulate short-term rentals.
Vancouver
-
Taxi driver injured, cab stolen in North Vancouver carjacking
Police in North Vancouver are seeking witnesses to the carjacking of a taxi Saturday.
-
Burnaby scuttles controversial proposal to build waste facility in parkland
City councillors in Burnaby, B.C., have abandoned a controversial proposal that would have seen parkland paved over for a green recycling and organic waste facility.
-
B.C. doctor facing second sexual assault charge
A Metro Vancouver doctor is facing a second charge of sexually assaulting a female patient, according to authorities.
Edmonton
-
Regimental funeral for fallen Edmonton police officers scheduled for next Monday
The Edmonton police officers killed in the line of duty last week will be laid to rest next Monday.
-
5 killed, boy seriously injured, in northern Alberta crash
Five people were killed in a crash in northern Alberta Sunday evening. One person – a five-year-old boy – survived and was airlifted to hospital in life-threatening condition, RCMP say.
-
Alberta-procured children's medication from Türkiye on its way to pharmacies
A fresh supply of children's pain and fever medicine is being distributed to Alberta pharmacies, the health minister says, with enough stock received to last for two years to prevent future supply shortages.