Ontario woman 'shocked' when sunroof explodes in 2-month-old SUV
Meaghan Maloney of London, Ont. said she was driving on her way to work, along Highway 401, in her 2023 Nissan Rogue when the sunroof shattered without warning.
“When you hear an explosion like that, and you're not expecting it – it is quite shocking,” Maloney said. “It wasn't until I heard the wind, that I looked up to see the sunroof was gone."
Maloney bought the SUV new in December last year, and was shocked when the sunroof shattered about a month later. She thought the $1,400 repair would be paid for by Nissan, as the vehicle was almost brand new and under warranty.
"It should be repaired under at least the three-year warranty, but for some reason, the sunroof is not included," said Maloney.
Transport Canada says there have been 803 cases of sunroofs shattering since 2012. There have been almost 600 sunroofs that burst into pieces between 2016 and 2020.
The federal agency said, in most cases, sunroof breaks are caused by impact damage and not a manufacturer’s defect.
When CTV News Toronto asked Nissan about Maloney’s case, Didier Marsaud, Director of Corporate Communications with Nissan, said, “Nissan is committed to the safety and security of our customers and their passengers. We are not aware of any defects affecting the sunroof of the Nissan Rogue.”
“Our Customer Service team will be in touch with this customer in order to have their vehicle inspected by one of our technicians. We cannot comment on this case until this inspection is concluded, and in the meantime, we recommend this customer contact their insurance company.”
Maloney said she feels her sunroof should be repaired at no cost to her.
“Obviously, I cannot drive with my sunroof the way it is. We took it upon ourselves to duct tape the sunroof so that I was able to drive to work today," she said.
Following a review of Maloney’s case, Nissan said it decided to repair the sunroof as a goodwill gesture, and provide Maloney with a rental vehicle.
“I am astounded that they decided to help me and repair the sunroof. It’s such a relief,” said Maloney.
CTVNews.ca Top Stories
'It could be catastrophic': Woman says natural supplement contained hidden painkiller drug
A Manitoba woman thought she found a miracle natural supplement, but said a hidden ingredient wreaked havoc on her health.
WATCH Video shows dramatic police takedown of carjacking suspects chased through parking lot north of Toronto
Police have released video footage of a dramatic takedown of a group of teens wanted in connection with an attempted carjacking in Markham earlier this month.
After hearing thousands of last words, this hospital chaplain has advice for the living
Hospital chaplain J.S. Park opens up about death, grief and hearing thousands of last words, and shares his advice for the living.
DEVELOPING G7 warns of new sanctions against Iran as world reacts to apparent Israeli drone attack
Group of Seven foreign ministers warned of new sanctions against Iran on Friday for its drone and missile attack on Israel, and urged both sides to avoid an escalation of the conflict.
WHO likely to issue wider alert on contaminated cough syrup
The World Health Organization is likely to issue a wider warning about contaminated Johnson and Johnson-made children's cough syrup found in Nigeria last week, it said in an email.
Advocacy groups speak out against domestic violence comments by Nova Scotia minister
Several Nova Scotia groups that assist women are speaking out against comments on domestic violence by Justice Minister Brad Johns, and at least one is calling for his dismissal.
A couple lost their wedding rings during the ceremony. Two strangers found a fitting solution
Every good wedding has to have one teensy, tiny crisis.
'It was all my savings': Ontario woman loses $15K to fake Walmart job scam
A woman who recently moved to Canada from India was searching for a job when she got caught in an online job scam and lost $15,000.
Families to receive Canada Child Benefit payment on Friday
More money will land in the pockets of some Canadian families on Friday for the latest Canada Child Benefit installment.