Ontario woman 'shocked' when sunroof explodes in 2-month-old SUV
Meaghan Maloney of London, Ont. said she was driving on her way to work, along Highway 401, in her 2023 Nissan Rogue when the sunroof shattered without warning.
“When you hear an explosion like that, and you're not expecting it – it is quite shocking,” Maloney said. “It wasn't until I heard the wind, that I looked up to see the sunroof was gone."
Maloney bought the SUV new in December last year, and was shocked when the sunroof shattered about a month later. She thought the $1,400 repair would be paid for by Nissan, as the vehicle was almost brand new and under warranty.
"It should be repaired under at least the three-year warranty, but for some reason, the sunroof is not included," said Maloney.
Transport Canada says there have been 803 cases of sunroofs shattering since 2012. There have been almost 600 sunroofs that burst into pieces between 2016 and 2020.
The federal agency said, in most cases, sunroof breaks are caused by impact damage and not a manufacturer’s defect.
When CTV News Toronto asked Nissan about Maloney’s case, Didier Marsaud, Director of Corporate Communications with Nissan, said, “Nissan is committed to the safety and security of our customers and their passengers. We are not aware of any defects affecting the sunroof of the Nissan Rogue.”
“Our Customer Service team will be in touch with this customer in order to have their vehicle inspected by one of our technicians. We cannot comment on this case until this inspection is concluded, and in the meantime, we recommend this customer contact their insurance company.”
Maloney said she feels her sunroof should be repaired at no cost to her.
“Obviously, I cannot drive with my sunroof the way it is. We took it upon ourselves to duct tape the sunroof so that I was able to drive to work today," she said.
Following a review of Maloney’s case, Nissan said it decided to repair the sunroof as a goodwill gesture, and provide Maloney with a rental vehicle.
“I am astounded that they decided to help me and repair the sunroof. It’s such a relief,” said Maloney.
CTVNews.ca Top Stories
Budget 2023 prioritizes pocketbook help and clean economy, deficit projected at $40.1B
In the 2023 federal budget, the government is unveiling continued deficit spending targeted at Canadians' pocketbooks, public health care and the clean economy.
Freeland's green economy spending aimed at competing with U.S. Inflation Reduction Act
Finance Minister Chrystia Freeland says clean energy and green technology spending may not have been the big-ticket items of the 2023 federal budget if it weren’t for the need to compete with infrastructure spending in the United States.
Federal government capping excise tax on alcohol after outcry
The increase in excise duties on all alcoholic products is being temporarily capped at two per cent starting next month instead of a planned 6.3 per cent increase.
opinion
opinion | The gun control debate in America has been silenced
In the wake of another deadly mass shooting in America, that saw children as young as nine years old shot and killed, the gun control debate is going nowhere, writes CTV News political analyst Eric Ham.
Was Stonehenge a giant calendar? New research suggests maybe not
Stonehenge's purpose has long been a mystery, with some researchers proposing that it may have been an ancient solar calendar. But now, new analysis suggests the calendar theory is unsubstantiated.
Kids would rather learn from smart robots than less-smart humans: new study
A new study published by Canadian researchers suggests that kindergarten-age children would rather be taught by a competent robot than an incompetent human.
‘Using waste material makes sense’: Mysterious artist Junko turns trash into giant sculptures
A mysterious, Montreal-based street artist named Junko is generating buzz in Metro Vancouver with futuristic, bug-like sculptures made from old car parts, scrap metal and tossed out shoes.
New research finds subtle brain changes in pre-symptomatic Alzheimer’s patients
A new peer-reviewed study from the Medical University of South Carolina report in Brain Connectivity has found individualized brain fingerprints which can help diagnose early Alzheimer's disease.
Hamilton family raising awareness about Strep A after sudden death of toddler
A Hamilton, Ont., family is hoping to raise awareness about Strep A after the tragic death of their two-year-old.
Montreal
-
Quebec police officer stabbed and killed during arrest, second wounded
A Quebec provincial police officer was fatally stabbed Monday night while performing an arrest in Louiseville, west of Trois-Rivieres, Que. The Surete du Quebec (SQ) has confirmed the identity of the officer, Sgt. Maureen Breau, who had been on the force for over 20 years. She was assigned to the post of the MRC de Maskinonge. Another officer was injured during the incident, but their life is not in danger.
-
Police identify last two victims of Old Montreal fire, both 18 years old
Montreal police say they have identified two more victims found in the rubble of a fire in Old Montreal 12 days ago. Charlie Lacroix and Walid Belkahla, both 18, are the sixth and seventh victims of the fire.
-
Former Chambly mayor arrested by UPAC on two charges
Denis Lavoie, former mayor of the South Shore City of Chambly, was arrested Tuesday by Quebec's anti-corruption unit (UPAC) for obstruction of justice and breach of trust.
London
-
New Costco south location to open its doors on Wednesday
Attention all Costco lovers, get your membership cards ready — after a long wait, the new Costco Wholesale location in south London, Ont. will officially open its doors on Wednesday morning.
-
WATCH
WATCH | London fire crews tackling large barn, grass fire in southeast London, Ont.
London fire crews are currently tackling a ‘large grass fire and working barn fire’ in the southeast section of the city Tuesday afternoon and are asking the public to avoid the area.
-
Child dead in Elgin County, OPP investigating
OPP are investigating after discovering a child who was vital signs absent in West Elgin on Monday. According to police, no foul play is suspected in the child’s death.
Kitchener
-
Budget 2023 prioritizes pocketbook help and clean economy, deficit projected at $40.1B
In the 2023 federal budget, the government is unveiling continued deficit spending targeted at Canadians' pocketbooks, public health care and the clean economy.
-
Hamilton family raising awareness about Strep A after sudden death of toddler
A Hamilton, Ont., family is hoping to raise awareness about Strep A after the tragic death of their two-year-old.
-
'They're struggling to stretch their own budget': Grocery prices impact local food budgets
A one-time grocery rebate for low income Canadians is coming at time where many residents in the region are struggling to keep up with their food bills.
Northern Ontario
-
Defence accuses Crown of compromising Sudbury murder trial as deliberations begin
As the jury began deliberating Tuesday on the fate of Robert Steven Wright, several restrictions on what can be reported about the case have been lifted. Here are a few of the items that were discussed during the trial when the jury was not present.
-
One dead, one injured in MR55 crash between pickup, tanker
The driver of a pickup truck, a 47-year-old woman, has died after a crash with a tanker on MR55 in the Greater Sudbury community of Lively on Tuesday morning, police say.
-
Federal government capping excise tax on alcohol after outcry
The increase in excise duties on all alcoholic products is being temporarily capped at two per cent starting next month instead of a planned 6.3 per cent increase.
Ottawa
-
Budget 2023 proposes across-the-board 3 per cent spending cut for government departments
The federal budget proposes an across-the-board three per cent spending cut for all departments and agencies, a belt-tightening move after years of massive growth in the federal public service.
-
NEW THIS MORNING
NEW THIS MORNING | 1000 Islands Wanderer Project a unique way to reignite tourism in Gananoque region
There's a different type of tourism push in Gananoque and 1000 Islands, called the Wanderer Project, promoting the region by boat, helicopter and right on main street.
-
Witness rescues woman from fatal house fire in Kanata
One person is dead after an early morning fire in Kanata, while another person is being treated for smoke inhalation after being rescued from the burning home by a bystander who spotted the fire while driving to the gym.
Windsor
-
‘This make us more confident’: Active attacker drills appreciated by students
In the wake of school shootings in the United States, students and staff at St. Clair College in Windsor say “active attacker” drills are a good idea.
-
WATCH
WATCH | Police seek suspect in convenience store theft with knife
Windsor police are asking the public for help identifying a robbery suspect who allegedly threatened a store clerk with a knife.
-
'It’s not fair': Tecumseh seniors irate with forced club relocation
The Golden Age Club has four weeks to pack up their belongings and vacate a municipally-owned building.
Barrie
-
-
Fire crews battle massive house fire in Blue Mountains
Fire crews in Blue Mountains spend several hours battling a large house fire on Tuesday night.
-
High school students rally to support Barrie teen with terminal cancer
Innisdale Secondary School in Barrie hosted a hockey game and spirit day to honour Kevin Chao, who is stuck at home due to a terminal illness.
Atlantic
-
N.S. mass shooting inquiry report must deliver 'clear commentary': family lawyer
A lawyer who represents Nova Scotia mass shooting victims' families said in an interview they are hoping "for clear commentary on what things went wrong and what things ought to have been done better or differently."
-
Budget 2023 prioritizes pocketbook help and clean economy, deficit projected at $40.1B
In the 2023 federal budget, the government is unveiling continued deficit spending targeted at Canadians' pocketbooks, public health care and the clean economy.
-
N.B. residents suffering from mystery brain disease call for fresh investigations
New Brunswickers suffering from a mystery neurological disorder are calling for an investigation into potential environmental causes of the health problems they've been living with for more than two years.
Calgary
-
Violence at Lions Park LRT station sends two women to hospital
Police were called to the Lions Park LRT station, near North Hill Centre, around 8 p.m. for reports of a large group of people fighting.
-
Police investigate suspicious death in downtown Calgary high rise
Police are investigating the circumstances of the death of a woman in a residential tower in downtown Calgary.
-
Gas prices won't be record breaking, but they will be high this summer
The price of gas is heading upward and it's expected to remain high through the summer, thanks to a number of market forces.
Winnipeg
-
Winnipeg has not recorded a positive temperature since Valentine's Day. Here is how long the cold could last
Manitobans waiting for the temperature to warm up this spring will have to wait a little longer.
-
Federal budget could have big implications for Manitoba mining industry
With an insatiable demand for lithium around the world, new tax incentives unveiled in the 2023 federal budget could have big implications for Manitoba's mining industry.
-
RCMP searching for car with Saskatchewan plate in Manitoba homicide investigation
RCMP in Manitoba are asking for help in identifying a vehicle they say is connected with the death of a Brandon man last year.
Vancouver
-
'How could this happen?' Mother of man killed in Vancouver stabbing looking for answers
A 37-year-old man who was fatally stabbed in Vancouver while stopping to get a coffee with his fiancé and daughter is being remembered by his grieving mother as " a beautiful soul."
-
Involuntary treatment, insufficient support: Riverview patterns continue post-closure
It's been more than a decade since the Riverview Hospital closed its doors for good and one thing is clear: The pattern of treatment, discharge, and insufficient post-hospitalization care continues throughout the province.
-
Watermain rupture displaces Burnaby residents, shuts down businesses
A watermain break is causing a massive headache for hundreds of residents living in two condo towers in Burnaby's Brentwood neighbourhood.
Edmonton
-
Edmonton man comes home to find snake native to U.S. in apartment
An Edmonton man says he hasn't slept well since finding a metre-long snake that's native to the eastern and southern American states behind his couch.
-
'Long road ahead of him': Employee shot at Edmonton Pizza Hut enters physiotherapy
The Pizza Hut employee who was shot at his workplace earlier this month is on the long road to recovery, his sister has confirmed Tuesday to CTV News Edmonton.
-
New chemical in Edmonton water to help prevent lead buildup
A new colourless, odourless chemical that is designed to act as a barrier to keep lead out of Edmonton's drinking water is now running through the city's taps.