More than 100,000 Ford F-150 trucks in Canada involved in wiper motor recall
More than 100,000 Ford F-150 trucks in Canada involved in wiper motor recall
While Ford is in the midst of a massive recall involving windshield wipers, an Ontario man said he has been trying for more than two months to get his wiper motor repaired on his Ford F-150 pickup truck.
“As long as it's rain I can manage, but when it turns to snow and ice and dirt I won't be able to see and it’s just not safe to drive,” said Brian Moore of Toronto.
There is a recall of the Ford F-150, model years 2021 and 2022, which involves 453,650 trucks in the United States and 103,076 in Canada.
Moore’s 2018 F-150 Ford truck doesn’t happen to be part of the recall, but he said his wipers quit working two and a half months ago, and he has been trying without success to get Ford to supply parts to repair them under warranty.
“I’ve tried to turn them on and off to see if they will reset, but they are not doing anything except wiggling back and forth,” said Moore who added, “It's also really awkward when you’re driving and the wipers are stuck in the middle of the windshield.”
When Moore goes to his Ford dealer he has been told the parts are on back order and he has no idea when he will be able to get his wipers repaired.
Moore said he has been driving without working wipers for months and he’s concerned that when winter weather arrives it will no longer be safe to go on the road, but he said he needs his truck to get to work and drive his family.
“All I’m asking is for them to give me a rental and they say no they won't. They won't be responsible for any damages if I can't see and I don't know what else to do," said Moore.
Ford was required to issue a recall and notify the National Highway Traffic Safety Administration in the U.S. because, in the case of rain, sleet or snow, there is an increased risk of a crash if wiper motors cease to function.
CTV News Toronto reached out to Ford Canada on Moore’s behalf and they agreed to look into his case.
The next day, Ford told Moore it would pay for a rental vehicle for him until the parts come in to repair his truck which was great news for Moore.
“This is the best news. Thanks for your help CTV News as I couldn’t have done this without you,” said Moore.
If you have a Ford truck with wipers that have stopped working, contact your dealer right away. If your truck is part of the recall, Ford said it plans to send out letters to owners in early January and the wiper motor will be replaced free of charge.
Ford also said there have been no accidents or injuries related to the wiper motor recall.
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars. W5's documentary 'Buried Evidence' airs Saturday at 7 p.m. on CTV.
The massive white orb drifting across U.S. airspace has triggered a diplomatic maelstrom and is blowing up on social media. A look at what's known about the balloon crossing the U.S. and what isn't.
In the field of cancer treatment, nothing is more important than diagnosing and treating the problem as quickly as possible — but according to new survey data, about one in four Canadian cancer patients report that they are still experiencing cancelled or postponed appointments.
The oldest preserved vertebrate brain has been found in a 319-million-year-old fossilized fish skull that was removed from an English coal mine over a century ago.
The suspected Chinese surveillance balloon that was found floating over sensitive military sites in the western United States had been tracked by Canada's government since last weekend as it passed through Canadian airspace, sources tell CTV News.
It took 40 years, but former NHL player and coach Ted Nolan is now one of eight Indigenous ex-NHL-ers being honoured hockey trading cards as a part of Upper Deck's First Peoples Rookie Card series.
Three bodies found in a vacant Detroit-area apartment building have been identified as those of three aspiring rappers who went missing nearly two weeks ago, police said Friday.
For much of disgraced South Carolina attorney Alex Murdaugh's double murder trial, witnesses have talked about a generous and loving man -- but prosecutors want jurors to know that same man stole over US$4 million from his housekeeper's relatives after she died at work, and killed his wife and son to cover up his crimes.
Residents from Quebec to Newfoundland and Labrador are waking up this morning to more extreme cold weather. Emergency officials warned people to seek shelter and monitor for frostbite if they had to be outside overnight, as the temperature across much of Eastern Canada was expected to feel like -40 C to -50 C with the wind chill.
A reclusive billionaire who headed a Montreal tech company is stepping down one day after Radio-Canada/CBC published a report that alleged he paid teenage girls for sex for more than a decade.
The public is being asked to avoid the area of Sixth Avenue in Woodstock, Ont. on Friday afternoon due to an “active police investigation” following a grim discovery made by police.
Extreme cold and snow squall warnings are impacting roads and school bus operations in the region, and multiple area roads and highways have been closed by OPP due to hazardous driving conditions.
Mounting resistance to infill development in neighbourhoods is testing city council’s commitment to The London Plan’s intensification targets. However, one prominent project is bucking the trend.
Waterloo regional police issued a robbery warning Thursday evening after they said two convenience stores and a restaurant in Kitchener were robbed within a 30 minute span.
Canada's newest millionaire, an 18-year-old university freshman from northern Ontario, has achieved a lot of firsts with a recent lottery win. Here is her story.
An investigation that lasted almost two years has resulted in moose hunting violation convictions for six people and a lodge in Red Lake in northwestern Ontario.
A River Canard, Ont. woman is on a mission to identify several unknown people in a handful of old photographs she said she found in a box inside her attic. She said she discovered the pictures and postcards while decluttering her home as part of her New Year’s resolution, noticing many date back to the mid 1940s.
The Windsor-Essex Board of Health will move ahead with a compromise that will allow the SafePoint consumption and treatment site (CTS) to open at its previously approved location as soon as possible.
Parents of students with special needs are speaking out about a decision by the Simcoe County District School Board to change transportation options starting Monday.
Alberta's high court is being asked to overturn a review board decision relating to the stabbing deaths of five young people at a Calgary house party on the grounds the former provincial justice minister interfered.
Winnipeg police released a new image of a 31-year-old woman who has been missing since early last year on Friday in the hope it may generate new information on her whereabouts.
A fire destroyed a popular paint and hobby shop in Winkler Thursday afternoon with black smoke prompting Winkler police to close off a stretch of Highway 32 for more than an hour.
The mayors of Port Coquitlam and Port Moody want Nav Canada — the organization that creates flight paths for airports across the country — to pause its plans for a new YVR arrivals route that will direct many large airplanes over their communities.
Seventy-nine-year-old William Herbert thought the woman coming to see him was a nurse who needed to do bloodwork. But instead of helping him, it’s alleged she stole from him.
Homicide investigators are looking into whether a vehicle fire in Surrey on Thursday morning is connected to the fatal shooting of a 17-year-old boy in Burnaby hours later.
An Edmonton man who received a ticket from the city under the phase 2 residential parking ban earlier this week says his street has finally been plowed — five days after his vehicle was ticketed.
Marc, Seth and Zacary James are the Melisizwe Brothers, and they performed at Jasper Place High School on Friday as part of Edmonton Public School Black History Month celebrations.
Technology in Alberta that is expected to allow doctors to more accurately and effectively treat cancerous tumours with radiation enters clinical trials next week.
