Lifeline services resume after Canada-wide overnight outage
Lifeline Canada's services are back online after an overnight outage that saw clients unable to place calls for assistance.
Lifeline Canada's operations have returned to normal after an overnight outage that saw clients unable to place calls for assistance.
The medical alarm service, which offers devices that can summon assistance at the press of a button, went down at around 11:30 p.m. on Friday. It remained down for about 12 hours, returning just before 11 a.m. on Saturday.
In a statement to CTV News Toronto, a spokesperson for the company said its customers were notified of the outage on Saturday morning and were told to call 911 if they required assistance.
“The safety and wellbeing of our subscribers is always a priority for our business and Lifeline employees,” the spokesperson said. “We are focused on their needs and doing everything we can to support them right now.”
The spokesperson said additional staffing has been called in for the weekend to support customers as calls resume.
It is not immediately clear what caused the outage.
CTVNews.ca Top Stories
'Say it to my face': Singh confronts heckling protester on Parliament Hill
NDP Leader Jagmeet Singh confronted a protester for calling him a 'corrupted bastard' on Parliament Hill on Tuesday.
Poilievre's first chance to topple Trudeau government expected next week
Conservative Leader Pierre Poilievre is set to get his first chance to topple Prime Minister Justin Trudeau's minority Liberal government next week, CTV News has confirmed.
Why it's 'very hard' to find work in Canada
Vacancies have steadily fallen since the glut of nearly one million open posts in 2022. At the time, one in three businesses had trouble hiring staff due to a labour shortage. Since then, vacancies have dropped.
Judge orders Sean 'Diddy' Combs jailed in sex trafficking and racketeering charges
Sean 'Diddy' Combs presided over a sordid empire of sexual crimes, coercing and abusing women for years while using blackmail and shocking acts of violence to keep his victims in line, according to an indictment unsealed Tuesday.
Hezbollah hit by a wave of exploding pagers and blames Israel. At least 9 dead, thousands injured
Pagers used by hundreds of members of the militant group Hezbollah exploded near simultaneously in Lebanon and Syria on Tuesday, killing at least nine people.
Two people charged in murder of Halifax teen; police believe remains have been found
Halifax Regional Police believe Devon Sinclair Marsman, who disappeared in 2022, was the victim of a homicide and two people have now been charged in his death.
Canucks' Dakota Joshua reveals he is recovering from cancer
Vancouver Canucks forward Dakota Joshua revealed Tuesday he underwent cancer treatment over the summer, and will not be ready to play when the team’s training camp begins later this week.
Liberal campaign co-chair calls Montreal byelection loss a 'dry run' for general election
Liberal campaign co-chair Soraya Martinez Ferrada says her party’s Montreal byelection loss — in a riding that has historically been a party stronghold — is a “dry run” for the next general election.
What is racketeering? The crime, explained
Sex trafficking, cheating scandals and mob activity may appear very different. But all fall under the broad umbrella of racketeering.
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
Montreal
-
Basement apartments should be banned in flood-prone areas, Montreal official says
Basement apartments should be banned in certain parts of Montreal to prevent them from being flooded during severe weather events, a city official told residents at a council meeting Monday night.
-
SAAQ closes service centre in Montreal-North after filing complaint with anti-corruption office
Quebec's automobile insurance board said it has closed one of its service centres in Montreal after filing an official complaint with the province's anti-corruption office.
-
Business owners in Little Italy push back against Saint-Zotique Street one-way change
Tuesday morning, there was backlash brewing alongside the espressos in Little Italy. As of Monday, Saint-Zotique Street – which used to accommodate traffic in both directions – became a one-way street between Saint Dominique and Avenue Christophe-Colomb.
Ottawa
-
Trial underway for Ottawa man accused of murdering wife, injuring daughter
The trial of a man accused of stabbing his wife to death in an attack that also injured his daughter in Ottawa's west end in June 2021 is underway.
-
Baby Tkachuk: Sens captain Brady Tkachuk and wife Emma welcome newborn
Ottawa Senators captain Brady Tkachuk and his wife Emma have announced the birth of their child Ryder Keith Tkachuk.
-
'Say it to my face': Singh confronts heckling protester on Parliament Hill
NDP Leader Jagmeet Singh confronted a protester for calling him a 'corrupted bastard' on Parliament Hill on Tuesday.
Northern Ontario
-
GoFundMe cancels fundraiser for Ontario woman charged with spraying neighbour with a water gun
A Simcoe, Ont., woman charged with assault with a weapon after accidentally spraying her neighbour with a water gun says GoFundMe has now pulled the plug on her online fundraiser.
-
'Say it to my face': Singh confronts heckling protester on Parliament Hill
NDP Leader Jagmeet Singh confronted a protester for calling him a 'corrupted bastard' on Parliament Hill on Tuesday.
-
Jacob Hoggard to be transferred to North Bay Jail
With his northern Ontario sexual assault trial to begin next week, Jacob Hoggard is expected to be moved to the North Bay Jail.
Kitchener
-
Shots fired at a home in Woodstock, multiple bullet holes found
Police are looking for the person who fired multiple gunshots into a Woodstock home on Monday afternoon.
-
Effort to get new mobility scooter for Elora, Ont. veteran struck by pickup truck
The community is trying to get a new set of 'wheels' for a Canadian Armed Forces veteran who was recently involved in a collision.
-
The Elvis of Kitchener-Waterloo has passed away
The man, who walked Kitchener streets for more than three decades dressed up as the King of Rock and Roll, has died.
London
-
Safety concerns raised after collision at Lambton County intersection claimed two lives
A Lambton County mayor is calling for action after two people were killed at an intersection in his community on Sept. 11.
-
'I have constant pain in my ankle': Residents rallying to save St. Thomas' only therapy pool
On July 10, a failure occurred in the therapy pool, leading to extensive flooding into “critical hospital infrastructure.”
-
'Sweet Memories' Alzheimer’s fundraiser reaches new heights
Tyler Donaldson spent much of his spring making and shipping maple syrup across North America.
Windsor
-
'Absolutely unacceptable': Dilkens on projected 12.9% tax increase
Windsor’s projected tax increase for 2025 is estimated at 12.9 per cent, a number Windsor Mayor Drew Dilkens says must come down.
-
Dodge Durango debate: Will it be cancelled and could its replacement vehicle be built in Windsor?
Auto analysts believe the vehicle will be phased out in favour of a smaller crossover vehicle that could be built in Windsor, much to the ire of the United Autoworkers Union (UAW).
-
With a strong telescope, people can witness a lot of activity in the sky this month
Nasa is warning a "Stadium sized asteroid" will make a close pass Tuesday night.
Barrie
-
Animal set on fire in Orillia parking lot, spurring OPP investigation
Provincial police are investigating arson after they say an animal was killed in Orillia.
-
OPP issues warning after motorist escapes suspicious encounter
Police are warning the public after an incident in Minden Hills on Monday morning.
-
Woman testifies about ex-husband's relationship with Katherine Janeiro in 1994 murder trial
Bruce Ellis sat in a Barrie courtroom on Tuesday as his ex-wife testified about her former spouse's relationship with a young mother who was found dead in her apartment 30 years ago.
Winnipeg
-
'Looks like a beach here': Manitoba communities soaked by heavy rain
Significant rain Tuesday morning has resulted in road closures and overland flooding in multiple Manitoba communities.
-
'It's disappointing': Kinew responds to ousted MLA's claims of toxic, dysfunctional government
Manitoba Premier Wab Kinew said an MLA ousted from his caucus this week was given a choice before he was shown the door.
-
Spirit Rising House owners charged with giving cannabis to youth
The owners of a private Winnipeg foster home have been charged after allegations surfaced earlier this year that youth in their care were being provided cannabis.
Atlantic
-
Two people charged in murder of Halifax teen; police believe remains have been found
Halifax Regional Police believe Devon Sinclair Marsman, who disappeared in 2022, was the victim of a homicide and two people have now been charged in his death.
-
Feds tell N.S. and N.B. to pay half of Chignecto Isthmus mitigation costs 'before it is too late'
The federal government says it will move on to fund other projects if the New Brunswick and Nova Scotia provincial governments don’t accept a 50/50 split in mitigation costs at the Chignecto Isthmus.
-
Nova Scotia implements new policing standards after Mass Casualty report
The Nova Scotia government says it’s modernizing its policing standards with a more effective and accountable policing model that introduces an auditing system for all policing agencies.
N.L.
-
Newfoundland and Labrador monitoring rise in whooping cough cases: medical officer
Newfoundland and Labrador's chief medical officer is monitoring the rise of whooping cough infections across the province as cases of the highly contagious disease continue to grow across Canada.
-
Dispute over unrecognized Inuit group halts major conference for Canadian North
A 16-year-old biennial event aimed at fostering business in the country's eastern Arctic and northern regions has been cancelled indefinitely as a dispute unfolds between Inuit in Canada and a Labrador group claiming to share their heritage.
-
Cow cuddling: Why a Newfoundland farm is offering quality time with these 'gentle creatures'
Jim Lester’s farm hopped on the cow-cuddling trend in early August, and his time slots have been pretty well sold out ever since.
Edmonton
-
Man in stolen truck charged in death of partner west of Edmonton: police
Edmonton Police Service found human remains after investigating a case regarding a missing woman.
-
2 men with guns at large after robbery: Alberta Emergency Alert
Mayerthorpe RCMP issued an emergency alert Tuesday morning about two men with guns on the run after an armed robbery.
-
Edmonton mulls transit fare gates, critics say it won't improve safety or fare evasion
Edmonton is considering a pilot project that would see transit fare gates put in place at two LRT stations in order to reduce fare evasion.
Calgary
-
Facing loss of Alberta funding, halt of planned Calgary Green Line could cost $2.1B
It could cost at least $2.1 billion to end work on Calgary's first phase of its long-sought $6.2-billion Green Line light rail transit project.
-
Rent, mortgage costs still concerning for Albertans despite cooling inflation
Canada’s annual inflation rate has reached the central bank’s two per cent target for August, but many consumers in Alberta are still feeling the pinch of high costs for shelter, rents and mortgages.
-
Fore the love of golf, those with dementia return to the links
Calgarians living with dementia had the chance to return to the links this week as part of a pilot program hosted by the city.
Regina
-
Suspect still at large following assault investigation in Yorkton: RCMP
Three suspects have been arrested, while one remains at large, following an assault in the city of Yorkton.
-
'Refocus Regina': City councillor Lori Bresciani announces mayoral run
After eight years on city council, Lori Bresciani will challenge Sandra Masters for the job of mayor in this fall’s municipal election.
-
Appeal hearing between UR Pride and Sask. gov't set to begin Monday
Arguments surrounding Saskatchewan’s Parents’ Bill of Rights are set to move forward, with an appeal hearing scheduled to begin Monday.
Saskatoon
-
Another person charged at Sask. private school at the centre of multiple abuse allegations
Another person affiliated with a Saskatoon Christian school embroiled in legal trouble over multiple allegations of abuse has been charged with assault.
-
Saskatoon man Thomas Hamp fatally stabbed his partner, but is he criminally responsible for murder?
The second-degree murder trial of Thomas Hamp began Monday with the defence admitting Hamp fatally stabbed his girlfriend Emily Stanche on Feb. 20, 2022.
-
Saskatoon garage destroyed in morning fire
A garage in the Westmount neighbourhood was destroyed in a fire Tuesday morning, but the city says firefighters suppressed the blaze before it spread to house or a nearby electrical substation.
Vancouver
-
Bride's family speaks as West Vancouver woman sentenced for driving SUV into wedding party
Sixty-five-year-old Hong Xu, who drove her SUV into a crowd of people celebrating a wedding at her next-door neighbour's house in West Vancouver on Aug. 20, 2022, has been sentenced under the Motor Vehicle Act for driving without due care and attention.
-
Canucks' Dakota Joshua reveals he is recovering from cancer
Vancouver Canucks forward Dakota Joshua revealed Tuesday he underwent cancer treatment over the summer, and will not be ready to play when the team’s training camp begins later this week.
-
'Certainly a wake-up call': B.C. police remind residents to lock their doors after family robbed
Mounties on Vancouver Island are warning people to lock their doors after a Nanaimo-area family was robbed of a high-end vehicle, cash, a computer and other merchandise while they slept.
Vancouver Island
-
'Certainly a wake-up call': B.C. police remind residents to lock their doors after family robbed
Mounties on Vancouver Island are warning people to lock their doors after a Nanaimo-area family was robbed of a high-end vehicle, cash, a computer and other merchandise while they slept.
-
Canucks' Dakota Joshua reveals he is recovering from cancer
Vancouver Canucks forward Dakota Joshua revealed Tuesday he underwent cancer treatment over the summer, and will not be ready to play when the team’s training camp begins later this week.
-
Former B.C. teacher sent messages with 'sexual references' to Grade 7 girls: regulator
A former B.C. teacher committed misconduct when he sent inappropriate messages – including some with 'sexual references and innuendo' – to girls while he was their Grade 7 teacher, according to the professional regulator.
