Lifeline services resume after Canada-wide overnight outage
Lifeline Canada's services are back online after an overnight outage that saw clients unable to place calls for assistance.
Lifeline Canada's operations have returned to normal after an overnight outage that saw clients unable to place calls for assistance.
The medical alarm service, which offers devices that can summon assistance at the press of a button, went down at around 11:30 p.m. on Friday. It remained down for about 12 hours, returning just before 11 a.m. on Saturday.
In a statement to CTV News Toronto, a spokesperson for the company said its customers were notified of the outage on Saturday morning and were told to call 911 if they required assistance.
“The safety and wellbeing of our subscribers is always a priority for our business and Lifeline employees,” the spokesperson said. “We are focused on their needs and doing everything we can to support them right now.”
The spokesperson said additional staffing has been called in for the weekend to support customers as calls resume.
It is not immediately clear what caused the outage.
CTVNews.ca Top Stories
'An unfortunate waste of resources': Ontario woman facing criminal charge following water gun incident
A Simcoe, Ont. woman is facing an assault with a weapon charge after she said that she accidentally sprayed her neighbour with a water gun over the Labour Day weekend, a situation that at least one legal expert says amounts to an ‘unfortunate waste of resources.’
OPP constable charged after alleged assault at Santa's Village
A woman has been charged with assault following an incident at an amusement park in Bracebridge.
Billionaire steps out of SpaceX capsule for first private spacewalk hundreds of miles above Earth
A billionaire kicked off the first private spacewalk Thursday, teaming up with SpaceX on the daring endeavour hundreds of miles above Earth.
Taylor Swift wins big at MTV Video Music Awards, ties Beyonce's record and thanks Travis Kelce
Taylor Swift's dominance continued at the MTV Video Music Awards, where she took home seven awards — including the night's biggest, the trophy for video of the year.
The U.S. presidential debate opened voters' eyes in suburban Philadelphia, and Harris is getting a closer look
In Bucks County, a critical area in a vital swing state, the debate is producing a lot of hard thinking about what to do in November.
Ukraine businesses hire more women and teens as labour shortages bite
As the war with Russia drains the labour force, businesses are trying to cover critical shortages by hiring more women in traditionally male-dominated roles and turning to teenagers, students and older workers.
Blinken wraps up Ukraine-focused Europe trip in Poland with arms requests on the table
U.S. Secretary of State Antony Blinken is wrapping up a three-nation, Ukraine-focused European tour in Poland after hearing repeated appeals from Ukrainian officials to use western-supplied weaponry for long-range strikes inside Russia.
'It's his livelihood': New Brunswick man with cerebral palsy has bottle cart stolen
A New Brunswick community is rallying to replace a man's stolen bottle cart.
Austria carries out raids against 72 alleged Islamic extremists ahead of 9/11 anniversary
Austrian security forces carried out raids against 72 alleged Islamic extremists this week ahead of the 23th anniversary of the 9/11 attacks in the United States, citing the potential for copycat violence on the date of the plane hijackings that killed nearly 3,000 people.
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
Montreal
-
-
Police chase through Longueuil leaves officers searching for suspects
Police are searching for a suspect or suspects after a chase resulted in a car crash in Longueuil's Saint-Hubert borough.
-
What passengers need to know about their rights ahead of a potential Air Canada pilots strike
While Air Canada has shared advice for travellers ahead of a possible pilots strike, an airline passenger rights advocate has more tips for Canadians who may be affected.
Ottawa
-
NEW THIS MORNINGNEW THIS MORNING Audit finds issues with apprenticeship program, outsourcing of work in OC Transpo garages
The City of Ottawa's auditor general has found issues within OC Transpo's maintenance facilities surrounding supervision and certification of apprentices and around the outsourcing of some work to other garages.
-
'Buy nothing': PSAC wants federal workers to boycott downtown Ottawa businesses
A union representing federal employees is asking its members to bring their own lunch to work, in an apparent retaliation against downtown Ottawa businesses as new return-to-office protocols begin.
-
Temperatures will feel like the low 30s today and this weekend in Ottawa
Environment Canada's forecast calls for highs of 26 C today, 28 C on Friday and 27 C on Saturday, Sunday and Monday, with no rain in the forecast after Thursday morning.
Northern Ontario
-
Careless driving charge laid in North Bay crash
A Sunday morning crash on Highway 17 resulted in a Powassan driver being charged with careless driving, Ontario Provincial Police say.
-
Public pooping leads to threats charge at northern Ont. campground
An incident involving siblings last weekend in Thessalon, Ont., ended with threats against campground staff and charges for one of the family members.
-
Ontario woman misses flight to funeral due to airline ticket typo
An Ontario woman admits she was flustered and stressed trying to book an airline ticket when she found out a close relative had died last month.
Kitchener
-
How new technology is helping farmers cut costs and save time
New advancements in technology are helping farmers save money and time.
-
Residents stepping up home security in Waterloo Region
In a push to make their homes more secure, a local home surveillance company says more residents are installing security cameras on their properties.
-
Civil lawsuit alleging 'brutal' sexual assault launched against accused in Ont.'s 'Woodland rapist' case
An alleged child predator who was arrested and charged earlier this year is now facing a civil lawsuit in connection with a "brutal" sexual assault in a Toronto area park reported nearly 30 years ago.
London
-
Double fatal crash being investigated in Lambton County
Around 1 p.m. on Wednesday, OPP, fire and EMS responded to a crash between a tractor trailer and a passenger vehicle, at the intersection of Inwood Road and Courtright Line in Brooke-Alvinston.
-
Life-threatening injuries after crash near Western University
One person has been taken to hospital with serious, life-threatening injuries after a crash in London Thursday morning. It happened at the Western University gate on Richmond Street around 6 a.m.
-
Victim taken to hospital with serious injuries following afternoon shooting
The London police are investigating a shooting that took place on Boullee Street in London Wednesday afternoon.
Windsor
-
Double fatal crash being investigated in Lambton County
Around 1 p.m. on Wednesday, OPP, fire and EMS responded to a crash between a tractor trailer and a passenger vehicle, at the intersection of Inwood Road and Courtright Line in Brooke-Alvinston.
-
Fog cancels buses in Essex County
Fog is expected to dissipate this morning making way for sunshine and a high of 29 C, the humidex making it feel like 34 C.
-
‘We can’t wait to share it’: Amherstburg to welcome new boutique hotel
A new boutique hotel is just weeks away from opening in downtown Amherstburg.
Barrie
-
Missing youth last seen in Mulmur Township
A 16-year-old teenager is missing since September 8.
-
Police investigate fatal hit-and-run on Highway 26 involving transport truck
Police are investigating an alleged hit-and-run after an individual was found dead at the side of the road in Springwater Township early Wednesday morning.
-
Judges quash OPP’s decision that officer misconduct in fatal crash was 'not serious'
A panel of Ontario judges has thrown out a decision by the Ontario Provincial Police that an officer's misconduct behind the wheel that killed a pedestrian in 2020 was not serious, saying the force must reconsider and at least explain its decision to his grieving widow.
Winnipeg
-
'She was very honourable': Cathy Merrick lies in state at Manitoba legislature
The sound of sombre song serenaded the halls of the Manitoba legislature Wednesday as Cathy Merrick's casket was brought in for a closed-door ceremony. Merrick died last Friday and was to lie in state Wednesday afternoon to allow the public to pay their respects.
-
Inside a Manitoba ghost town, a group of ladies works to keep it alive
Abandoned homes line the streets of Lauder, a town that's now a ghost of what it once was. Yet inside, a small community is thriving.
-
Police searching for missing 22-year-old man
Winnipeg police are asking for the public's help locating a man last seen in the Bridgwater neighbourhood.
Atlantic
-
Driver, 15, dies after crashing into power pole, tree in Stellarton, N.S.
A 15-year-old has died after a single-vehicle collision in Stellarton, N.S., early Thursday morning.
-
Tidal power junk: N.S. village wants huge, abandoned moorings moved from fishing area
Residents of a small Nova Scotia community are worried about who will remove four concrete-filled boxcars sitting in their harbour after a tidal power firm collapsed.
-
'Bit of a mess': Construction, population growth causing traffic tie-ups in Halifax
Ongoing construction and population growth are causing traffic woes for Halifax-area drivers.
N.L.
-
Newfoundland and Labrador monitoring rise in whooping cough cases: medical officer
Newfoundland and Labrador's chief medical officer is monitoring the rise of whooping cough infections across the province as cases of the highly contagious disease continue to grow across Canada.
-
Dispute over unrecognized Inuit group halts major conference for Canadian North
A 16-year-old biennial event aimed at fostering business in the country's eastern Arctic and northern regions has been cancelled indefinitely as a dispute unfolds between Inuit in Canada and a Labrador group claiming to share their heritage.
-
Cow cuddling: Why a Newfoundland farm is offering quality time with these 'gentle creatures'
Jim Lester’s farm hopped on the cow-cuddling trend in early August, and his time slots have been pretty well sold out ever since.
Edmonton
-
Lloydminster RCMP responding to 'unfolding incident'
Mounties in Lloydminster warned the public they were responding to "an unfolding incident" Wednesday evening.
-
Canada's wildfire season ranks among worst but less severe than feared
With summer drawing to a close in Canada, the 2024 wildfire season is shaping up as one of the most destructive on record, largely due to the devastation caused by a blaze that ripped through a tourist town in the Canadian Rockies.
-
Father who killed his 17-day-old son sentenced to 6 years in prison
A man who killed his infant son two years ago has been sentenced to six years in prison.
Calgary
-
Work on Calgary water main ahead of schedule, restrictions could be lifted sooner
Calgarians and area residents kept their water use in check for a second day in a row, building momentum on some good news that repair work could be finished ahead of schedule.
-
Lloydminster RCMP responding to 'unfolding incident'
Mounties in Lloydminster warned the public they were responding to "an unfolding incident" Wednesday evening.
-
Alberta Premier Smith says she wants Calgary Green Line to proceed as first pitched
Alberta Premier Danielle Smith says she's committed to Calgary’s multibillion-dollar Green Line light-rail transit project, but as it was originally envisioned.
Regina
-
Fire rips through farm field near Pense, farmer outraged over response by emergency crews
All that remains is a black charred field that stretches for miles after a massive fire roared through stubble crop fields in the R.M. of Pense on Monday afternoon.
-
Langenburg UFO sighting commemorated with silver coin
Perhaps Saskatchewan's most famous encounter with Unidentified Aerial Phenomenon (UAP/UFO) – "The Langenburg Event" is now being immortalized in the form of a collective coin.
-
Town of Gravelbourg says goodbye to water tower
For as long as she can remember, 98-year-old Minnie Nugent has enjoyed the view of a water tower in the skyline, welcoming her home to Gravelbourg.
Saskatoon
-
Saskatoon Tribal Council shelter will face cuts after new proposed shelter opens: province
The proposed downtown location for the city’s newest homeless shelter is drawing criticism from the chief of the Saskatoon Tribal Council (STC), which runs the city’s largest emergency shelter.
-
Councillors endorse Saskatoon downtown planning roadmap
Saskatoon city councillors put their support behind a planning document that is expected to guide the next decade of development for the downtown core at its governance and priorities committee Wednesday.
-
'We do it well': How Elections Saskatchewan preps for voting
Saskatchewan is entering election season, with voters soon heading to the polls to determine the province’s future.
Vancouver
-
Family of teen who died in B.C. homeless camp pushes for involuntary treatment for children with addictions
In February, when Brianna MacDonald was rushed to hospital because of a suspected overdose, her parents said they begged Surrey Memorial to keep her in the youth psychiatric ward because of her mental health and addiction issues.
-
Terry Fox's hometown wants public's help with new interactive exhibit
As thousands prepare to take part in Terry Fox Runs this weekend to raise money in the fight against cancer, his hometown has a new legacy project in the works.
-
More people turning to non-profit grocery store as food costs surge
More customers have been shopping the shelves of Vancouver's Quest grocery store.
Vancouver Island
-
B.C. family doctors press parties for plans to address crisis ahead of election
More than 700,000 British Columbians don't have a family doctor and two physicians’ groups want to know how the province’s political parties plan to address the crisis.
-
Family of teen who died in B.C. homeless camp pushes for involuntary treatment for children with addictions
In February, when Brianna MacDonald was rushed to hospital because of a suspected overdose, her parents said they begged Surrey Memorial to keep her in the youth psychiatric ward because of her mental health and addiction issues.
-
RCMP enforcement at B.C. logging protests 'unreasonable,' federal police watchdog says
A federal police oversight agency has found the RCMP's enforcement of a civil injunction against old-growth logging protesters on Vancouver Island was unreasonable and violated the rights of activists.
