Important thing to remember to avoid surprise fees when shopping online
The holiday shopping season kicks into full gear with Black Friday later this week and Cyber Monday a week from today.
If you're shopping online you have to be careful you don't get a surprise and end up paying more for items than you thought you would have to.
"There is a definite sticker shock with a lot of people when something comes across the border," said Sean Morrison, Superintendent, Canada Border Service Agency’s (CBSA) Postal Operations.
When you shop online, some items you buy could be coming from another country and along with taxes and shipping you could also have to pay duties and brokerage fees.
Try to do you homework and ask questions before you click so you don't end up with unexpected charges.
CBSA said online shopping has surged during the pandemic and it’s seen a 117 per cent increase over the past three years in the shipments it deals with.
A duty is a tariff paid on an item imported to Canada and CBSA is reminding Canadians when items cross international borders into Canada there may be duties added to the final price tag.
Morrison said don’t assume purchases from web addresses ending in dot ca means the goods are shipped within Canada.
The agency is also reminding Canadians that receiving or sending cannabis into or out of Canada by mail or courier is illegal and you could be arrested and prosecuted.
"While it may be legal to purchase cannabis in Canada within our own borders you can't send it anywhere and you can't import it" said Morrison.
When it comes to lower value items $20 and under are duty and tax free. Above $20 duties and taxes may apply and gifts worth $60 or less must be sent by friend or relative.
Duties will vary depending on the item and where it's from, but there are ways to determine if you'll have to pay extra.
"If it wasn't made in Canada or in the U.S. or Mexico duty applies to it, so be prepared that you may have to pay that plus taxes on top of the price” said Morrison.
If you're not sure if you have to pay duties the agency's website has a duty and taxes calculator.
You enter where you live, the item you're buying, it’s cost and where it's being shipped from and you'll get an estimate of the duties and taxes.
Canadians can also benefit from recent changes under the United States-Mexico-Canada agreement (USMCA), which raises Canada’s duty-free level from $20 to $150. Anyone ordering eligible items online shipped by courier from the U.S. or Mexico with a total combined cost above $40 and up to $150 will be duty free, but taxes will still apply.
Eligible items total value under $40 shipped by courier will be duty and tax free. Shipments above $150 both duties and taxes will apply. However, this exception is only for private courier companies and not for those who use Canada Post.
The agency also wants people to know threatening scam calls are being made from criminals claiming to be with border services that are not legitimate.
"We will never call someone to let them know there has been a seizure and we will never call someone to let them know there is an arrest warrant, those are scam calls and unfortunately they are prevalent right now" said Morrison.
Supply chain issues are also causing backlogs and some goods remain stuck on container ships so the border agency is advising shoppers to do their holiday gift buying early to avoid delays.
CTVNews.ca Top Stories
Cargo ship had engine maintenance in port before Baltimore bridge collapse, officials say
The cargo ship that lost power and crashed into a bridge in Baltimore underwent 'routine engine maintenance' in port beforehand, the U.S. Coast Guard said Wednesday.
A Nigerian woman reviewed some tomato puree online. Now she faces jail
A Nigerian woman who wrote an online review of a can of tomato puree is facing imprisonment after its manufacturer accused her of making a “malicious allegation” that damaged its business.
Far North police 'dispatch' polar bear stalking schoolyard
Police and local hunters in an Ontario Far North First Nation community have “dispatched” a polar that was showing abnormal behaviour and treating the area as a hunting ground.
Donald Trump assails judge and his daughter after gag order in N.Y. hush-money criminal case
Donald Trump lashed out Wednesday at the New York judge who put him under a gag order that bars him from commenting publicly about witnesses, prosecutors, court staff and jurors in his upcoming hush-money criminal trial.
Families shocked after Niagara Falls hotel cancels bookings made year in advance of solar eclipse
After having the foresight to book their Niagara Falls hotel rooms more than a year in advance, several families planning to take in the solar eclipse next month were shocked to find out their reservations had been cancelled.
B.C. rescuers face 'high likelihood' of failure to reunite orphaned orca with pod
The race to reunite an orphaned orca calf that’s stuck in a shallow lagoon with a neighbouring pod has entered its fifth day, and a marine scientist says the clock is ticking.
Video shows police interrupting auto theft in progress outside Toronto home
New video footage obtained by CP24 shows the attempted theft of a vehicle in a North York driveway earlier this month that was ultimately interrupted by police.
Majority of Canadians believe in life after death: Angus Reid survey
A new survey from the Angus Reid Institute has found that a majority of Canadians believe in some form of life after death, a proportion that has held steady for decades.
MyPillow, owned by U.S. election denier Mike Lindell, formally evicted from Minnesota warehouse
A court ordered the eviction Wednesday of MyPillow from a suburban Minneapolis warehouse that it formerly used.