Canada's transportation minister slams 'unacceptable' baggage chaos at Toronto Pearson
Canada's transportation minister slams 'unacceptable' baggage chaos at Toronto Pearson
Canada's transport minister is speaking out about the "unacceptable issues" that continue to result in significant delays at Canadian airports after images surfaced on social media showing hundreds of pieces of luggage piled up at Toronto Pearson International Airport.
The Greater Toronto Airports Authority, which operates Toronto Pearson, told CP24 on Tuesday that a number of issues over the past several days have led to "challenges with baggage," including "flight delays and cancellations, staff shortages and temporary mechanical disruptions with the baggage system."
So far, dozens of people have spoken out about losing their luggage at Pearson, including one woman who said that her bag was lost once on the way to Phoenix and then again on the way back to Toronto, resulting in a frustrating "suitcase scavenger hunt" that ultimately proved fruitless.
There have also been numerous images shared on social media showing huge piles of luggage in the baggage claim area at Pearson, which travellers have had to search through in the hopes of finding their missing bags.
"What we are seeing today is that while many of those Canadian Air Transport Security Authority and Canadian Border Security Agency issues have significantly improved we continue to see delays, cancellations and luggage issues," Transport Minister Omar Alghabra told reporters at an unrelated announcement on Wednesday.
"I have had conversations with the four largest airports and the two largest airlines just on Thursday and I will be having follow up conversations with them soon. They know that they need to add more resources and they are working on that and we are offering our support to address these issues. But these are unacceptable issues."
Toronto Pearson has been plagued by delays for months now amid increased demand and some staffing shortages.
Alghabra said at this point the federal government has done everything in its control to address the issues at airports, including increasing staffing at customs and at security checkpoints.
He said that his government is also looking at "possibly extending the suspension" of random COVID-19 testing, which was supposed to be lifted on July 1.
That, he said, is because it is taking longer than expected to address the logistics of moving the testing off-site.
"What we are seeing is the surge of demand for air travel beyond what anybody expected and that is honestly good news. But the surge in demand is outpacing the ability for airlines and airports to enhance the resources that they need to accommodate that surge," he said. "So we are working with airlines and airports to ensure that the resources needed, that the scheduling adjustments that are needed are addressed. Because we are also seeing extreme peaks at certain hours of the day."
TORONTO MAYOR TO SPEAK WITH AIR CANADA
Many of the luggage issues at Toronto Pearson have reportedly involved Air Canada flights.
In a statement provided to CP24 on Tuesday, Air Canada said "that avoiding baggage delays is a top priority" as they are "disruptive and inconvenient" for customers and lead to added costs that the airline ultimately has to bear.
A photo of luggage piled up at Pearson International Airport over the weekend
But they said that with the "well-documented issues" plaguing airports and resulting in last-minute flight cancellations there are simply more instances of delayed bags.
"I think the overall record is better today at the airport than it was a few weeks ago and I think there is every reason to believe that progress will continue," Toronto Mayor John Tory told reporters at a news conference on Wednesday.
"I am not personally familiar with the precise way baggage is handled but certainly from my limited knowledge it occurs to me that most of the responsibility rests with the airlines, so I will, undertake in light of what has happened to be in touch with Air Canada and find out from their perspective what the problem is, what they are doing to solve their part of it and if they believe that governments in the broadest sense can be helpful in making things work better so those baggage issues don’t arise."
While the RCMP says its use of spyware is lawful, there is 'no doubt' the covert collection by police of personal and other information from Canadians' devices 'is an extremely intrusive practice,' says former privacy commissioner Daniel Therrien. 'What's at play is the balancing of privacy and other public interests,' Therrien said Tuesday before a parliamentary committee studying the RCMP's use of 'on-device investigation tools.'
Former U.S. President Donald Trump on Tuesday tried to turn the news of an FBI search of his Florida estate to his benefit, citing the investigation in text messages and emails soliciting political donations from his supporters.
Two new features being introduced on WhatsApp, which will let you choose who can see when you're active, and to leave groups silently, will start rolling out to all WhatsApp users this month.
The Biden administration is preparing to move forward with a plan to stretch the limited supply of monkeypox vaccine doses that would allow providers to use one-fifth as much per shot, two people familiar with the plans said.
Hockey Canada has turned to the Sexual Assault Support Centre of Waterloo Region (SASCWR) for help in training its athletes and staff to end sexual violence.
An 84-year-old Timmins man is facing a list of firearms-related charges following an incident at an undeveloped lot involved in an ongoing dispute with city bylaw officials, police said.
The FBI search of Donald Trump's Florida resort is an extraordinary, historic development given that it targeted a former President of the United States and set off a political uproar he could use to stoke his likely 2024 White House bid.
For more than two years, federal public servants have been doing their jobs from home. Now, amid pressure to return to the office, they’re asking why that needs to change.
After two summers of pandemic restrictions, Capital Pride is preparing for a major return to Ottawa streets in few weeks, and volunteers are still needed. However, executive director Toby Whitfield says organizers are prepared for the 2022 festival.
The FBI searched Donald Trump's Mar-a-Lago estate as part of an investigation into whether he took classified records from the White House to his Florida residence, people familiar with the matter said Monday, a move that represents a dramatic and unprecedented escalation of law enforcement scrutiny of the former president.
The FBI searched Donald Trump's Mar-a-Lago estate as part of an investigation into whether he took classified records from the White House to his Florida residence, people familiar with the matter said Monday, a move that represents a dramatic and unprecedented escalation of law enforcement scrutiny of the former president.
As the doctor wait list hits 74,000 in New Brunswick, one woman is turning to social media with her pitch to try to find a replacement after losing her own doctor.
A number of people are living in tents in a small park just off Sackville Drive in Lower Sackville, N.S., as they struggle to cope with inflation and find affordable housing.
A Manitoba woman who abused and killed her daughter in one of the province's most notorious crimes has been granted escorted temporary absences from prison.
A man who reportedly threatened people and damaged vehicles with a hammer while "spewing racial vulgarity" is well known to police, Mounties in Kelowna said.
A groomer won't be required to pay thousands of dollars in vet fees following a B.C. tribunal's decision, in spite of the owner's claim their dog was badly burned during an appointment.
A photo of luggage piled up at Pearson International Airport over the weekend
